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10.0
The guy at the counter at DEN was amazing. Great service, very helpful and good jokes!!Reviewed May 6 2023
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10.0
I upgraded to a larger vehicle, but when I came out, there was going to be a slight wait to get one. I went ahead and took the size I had originally reserved because I was in a hurry (plane had been delayed twice) thinking I would straighten it out when I returned. However, upon return, the office had already lowered the cost to the original amount, so there was no follow up visit I needed. Other businesses could learn some tips from the way I was greeted and treated. I will rent from Alamo again.Reviewed Feb 18 2023
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10.0
Easy process, friendly staff, and good value. Everything I'm looking for in a car rental.Reviewed Feb 13 2023
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10.0
No line, fast shuttle to and from airport, helpful and kind staffReviewed Jan 22 2023
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8.0
I would use again very efficientReviewed Jan 6 2023
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10.0
Staff was great at pickup and delivery. Vehicle was very basic with no frills. Inside windshield was dirty. price was high.Reviewed Dec 30 2022
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10.0
Great service! Very easy pick-up and drop-off process!Reviewed Nov 7 2022
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8.0
longer counter wait than I would like. efficient return.Reviewed Oct 28 2022
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8.0
spent time inspecting car offered only to see check engine light as I pulled out. Had to wait in line again to get help, then redo the inspection on another car. 2nd car was OK but did not have full tank of gas. Alamo noted the gas level at the kiosk on the way out, and credited me with some time when I returned the car to take care of the delay caused by the engine failure. Still, took me an extra hour or so to get on the road. Everyone was very friendly and helpful, car was clean, but had damages to note. Not an Alamo specific problem, but there needs to be some customer opposition to these inflated prices.Reviewed Oct 20 2022
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10.0
There was a minor problem with the vehicle, but this was noticed by the lot attendant who contacted the manager who called me the next day. Everyone from check in to check out including the bus shuttle driver was friendly and courteous. A great experienceReviewed Sep 20 2022
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10.0
It was a great car. Brand new Ford Edge. MPG was great for a mid-size SUV! Pick up and drop off was excellent.Reviewed Sep 12 2022
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6.0
Contactless credit card processing would have been good. My company reserves my card and I only had a virtual card on my phone. I had to put the rental on my personal cc which is a pain for me in the end. Also the truck tailgate would not close and I had to drive around with the tailgate down most of the time very hard to get in touch with a human in customer service.Reviewed Aug 8 2022
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