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8.0
Be more transparent with ALL the Fees and Taxes. Give me the bottom line WITH Insurance and ALL Fees.Reviewed Apr 25 2023
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4.0
The shuttle is understaffed and the available SUV is not AWD. Avoid.Reviewed Apr 4 2023
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4.0
Nobody seemed interested in serving clients standing in line. Pickup was very slow. 4 people available behind counter but served one at a time.Reviewed Mar 18 2023
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6.0
Good vehicle but the company was only willing to rent me a mustang for a 10 day trip when snow was expected in Denver, CO. It would have been nice if they were willing to rent an appropriate vehicle w/o my pushing it. I explained I had a torn acl and brace still on so preferred to have a vehicle that i would feel more comfortable driving in CO conditions. They wouldn't budge. I ended paying $200 extra to get a vehicle that was going to be safe. W/ that said, it was my fault for trying to get a deal and selecting "manager's choice" through kayak.com. That literally means they will try to dump whatever car they have onto their customers. You get what you pay for and I don't recommend going through Dollar as a company they don't seem to care for their customers. Lesson learned :)Reviewed Jan 30 2023
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2.0
Renting me a car and when I got to the facility , they stated they were out of cars.Reviewed Dec 28 2022
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2.0
There customer service was the worst they kick us out because they close at 1am and our plane was late, we had to go to Bufget to get a car. Never again will I use kayakReviewed Nov 16 2022
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8.0
At the pickup the sales reps were more interested in watching Denver Broncos foootball on their phone and upselling me on things I didn't need than answering the question I asked about what cars in the class I reserved were available or the price difference between the car they wanted me to take vs. The car I had reserved. Their attitude was not rude but genuinely indifferent, since they were distracted with the football game.Reviewed Oct 31 2022
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8.0
Floor mats have not been moved to cleN for some timeReviewed Oct 7 2022
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2.0
The billing procedure is awful, they add extra charges and do not explain what they are.Reviewed Oct 4 2022
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10.0
Everything went so smooth . RecordReviewed Oct 3 2022
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6.0
Tried to sneak in extra insurance and harass about upgrading to a larger vehicle.Reviewed Sep 9 2022
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2.0
Even though I had a reservation, they refused to give me a car when I showed up. I ended up having to leave and go find a different rental since they would not honor my reservation.Reviewed Sep 7 2022
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