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2.0
It took us three hours to get a vehicle, and part of that time was standing outside, in the rain.Reviewed May 30 2023
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4.0
Everything was great except for pickup which took an hour and a half.Reviewed May 30 2023
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6.0
Pickup of the vehicle was very chaotic with long lines. They did not have the car that we reserved so upgraded us at the same price which was great, but I felt for the safe. There was not enough staff for all the customers. Customers were angry, cars were not available when the agent assigned them and the counter overwork and overwhelmed were getting the brunt of the anger. Better planning for weekend that are known to be busy is a management issue. We waited in line for over and hour and a half. The agent that took care of us was very pleasant. Also we were quoted one price and paid $200.00 more, when we picked up the vehicle there was only 3/4 of a tank of gas. We returned the vehicle full and still were charged over $200 more!?! Very disappointed.Reviewed May 15 2023
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10.0
It was a nice truckReviewed Apr 7 2023
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4.0
1 hour waiting for my car, 5 desks of 14 staffed ... never againReviewed Mar 17 2023
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2.0
AVIS is fraudulent in charging me extra. It was a dirty vehicle with Dents in front and back. Plus they charged me for gas when I had filled it up in less than a mile.Reviewed Jan 29 2023
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8.0
Liked how fast the process went. Didn’t get a final receipt.Reviewed Jan 2 2023
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10.0
Pick-up and drop-off were quick and easy. The vehicle was clean and smelled good.Reviewed Dec 30 2022
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8.0
The staff was friendly under difficult circumstances. Many flights were canceled due to weather and we were in the line from 5:15 until 7:40 but the staff was doung the very best they could under the circumstances.Reviewed Dec 27 2022
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4.0
I wasn't allowed to rent. God knows why but apart from this experience, nowhere else I had problems using my credit cards.Reviewed Nov 19 2022
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6.0
Stood in line for 30 minutes inside to check in for rental. After the check in, we were given a sticky note with numbers and told to stand outside by the white tent. Once there, we stood outside for almost a hour to pick up a random car that was given to us despite what was requested for the class we chose. The girl “issuing cars” was far from helpful and seemed annoyed if you had questions. Once in the car, the last renters trash was still in the doors, but overall a clean car with only 1100 miles. Drop off was easy and quick.Reviewed Oct 11 2022
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8.0
Better direction give has to were the car was since signage was not completely clearReviewed Oct 8 2022
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