Find reviews that mention:
2.0
Pros:The car.Cons:Pickup was inefficient, slow, and awkward. My CSR almost whispered behind her mask while trying to upswell me. The lines were needlessly long due to what seemed to be poor organization.Reviewed Jul 5 2021
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2.0
Pros:I didn’t like anything. I ended up renting from a different company because Payless was not open and no one answered the phone.Cons:You could have been open.Reviewed Jul 1 2021
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4.0
Pros:I loved the Subaru Accent and the way it drove.Cons:Drop off was a staff no-show. I had to leave the car with the keys on the seat and no receipt or chance to prove that the crack in the windshield and the deep ding in the door were there when I picked up the car. When I left the lot I mentioned both to the security person at the gate but he said he could not do an annotation and told me to take photos of both.Reviewed Jul 1 2021
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4.0
Cons:They could have had the car l reserved ready when I arrivedReviewed Jun 30 2021
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4.0
Pros:Drop off was the easiest part of the process.Cons:Pick up took over 2 1/2 hours and didn’t have the vehicle I reserved. Once I got the vehicle it was in bad shape, dents had been side swiped, also smelt like cigarette smoke. I had to return the car and get a new one as the smell was so bad.Reviewed Jun 30 2021
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2.0
Pros:Not a damned thingCons:I waited 3 hours to get my car and then did not get the type of car promised.Reviewed Jun 29 2021
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2.0
Pros:My experience was horrible. I waited in line 1 1/2 hours to get my car. Counter was super understaffed. The car was filthy when we got it trash all over the back part of the of the SUVCons:Everything could’ve been done a lot better. You need clean cars, you need faster service,Reviewed Jun 28 2021
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10.0
Pros:Pick up and drop off was easy.Reviewed Jun 26 2021
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6.0
Cons:WaitReviewed Jun 26 2021
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10.0
Cons:Frequency of shuttle to / from Denver airport. Shuttle itself was clean and comfortable.Reviewed Jun 21 2021
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10.0
Pros:EasyReviewed Jun 14 2021
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6.0
Pros:At 62, and a previous corporate traveler, I have never seen such a scratched up, dirt, Hammered car in my life! Then I thought about how fun the car was to drive, and the rental rate, and it softened the concern. Then I realized the result of the lower rate is not cycling the cars as quickly as the top flight competitors!!! Thanks, DaveReviewed Jun 11 2021
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