Reviews for Alamo in Birmingham
- All reviews 100%
Aug 28 2017
Pros: Dropping off the vehicle was easy and the service was great.
Aug 21 2017
Easy experience, mostly
Pros: Easy rental and return with no hassles, great driving car.
Cons: It was difficult to find the rental office in Birmingham because the reservation had the clean up lot's address, not the pick up address. That was confusing. The guard at the lot was super helpful though and said it happens all the time.
Aug 11 2017
Pros: The price and quick drop off!! The mini van was actually a great ride and comfortable.
Cons: The fact that searching for the car at pick up sucked!! It was in the space we were told it was and had to walk around trying the alarm to find the van...once we located it...I had to go back in and say that even though it was supposed to be "no smoking" the van smelled like cigarette smoke, so we wouldn't be charged with that..then to inquire as what I was supposed to do with the form for damage. I was just used to employees of the rental company walking with you to check out the vehicle. The van also has candy on the side of the passenger seat which meant it wasn't cleaned thoroughly but I wiped it down before my children rode in it.
Aug 6 2017
Pros: Car and service was great