Alamo Car Rentals in Birmingham from $23/day

Reviews for Alamo in Birmingham

All reviews 100%

8.6/10 Excellent

Based on 86 reviews

Cleanliness

7.5
Comfort

7.9
Pickup/Dropoff

7.9
Value for money

8.1

Recent reviews

Most recent

8.4 Excellent

Minivan

Aug 11 2017

Pros: The price and quick drop off!! The mini van was actually a great ride and comfortable.

Cons: The fact that searching for the car at pick up sucked!! It was in the space we were told it was and had to walk around trying the alarm to find the van...once we located it...I had to go back in and say that even though it was supposed to be "no smoking" the van smelled like cigarette smoke, so we wouldn't be charged with that..then to inquire as what I was supposed to do with the form for damage. I was just used to employees of the rental company walking with you to check out the vehicle. The van also has candy on the side of the passenger seat which meant it wasn't cleaned thoroughly but I wiped it down before my children rode in it.

10.0 Excellent

Intermediate

Aug 6 2017

Pros: Car and service was great

8.0 Good

Economy

Jul 16 2017

Pros: Rep was working alone and had a few customers in line. She was quick and precise with each customer. Answered all of our questions and remained very professional. She handle customers for two different rental companies.

Cons: Get your reps help so you don't overwork one person. Several reps outside; one of them could have been at the intake counter

10.0 Excellent

Compact

Jun 16 2017

Cons: I picked up a car from Birmingham, AL and it had Florida license plated on it. I paid extra for rental because it was a one-way rental. It seemed that I was the one returning the car to Florida that someone else dropped off in Al. why was I charged the premium price for doing ALAMO the service of returning the car to FL?

10.0 Excellent

Full-size

Jun 5 2017

Pros: Easy transaction and good value for the money. Nice car and professional and courteous people. What more could I want?

10.0 Excellent

SUV

May 28 2017

Excellent

Pros: My SUV was the right size for my trip and rode very comfortably. I could not have been happier with my rental. Thanks Alamo.

10.0 Excellent

Intermediate

May 22 2017

Great experience

Pros: Pick up was quick and easy, and customer service was very polite and helpful. Returning the car was even faster. Great experience for a great price.

2.0 Poor

SUV

May 19 2017

Couldn't stay open 15 minutes for a late flight?

Pros: Nothing

Cons: I did the on-line check in and provided my flight information. So my flight was delayed, causing me to arrive at the Alamo counter 15 minutes after their scheduled closing time. Not a soul in sight and never got a car. No arrangements or accommodations for late flights? I will never rent from Alamo again, and will relate this story to everyone I know.

10.0 Excellent

Economy

May 8 2017

Pros: The Birmingham staff was extremely accommodating and a pleasure to deal with. I was provided with an upgrade because my car wasn't available in time. Will definitely use them again.

10.0 Excellent

Full-size

Apr 24 2017

Friendly service

Pros: Great car

8.0 Good

SUV

Apr 17 2017

Good customer service. Vehicle just so so.

Pros: Great customer service. Good rental price.

Cons: The vehicle. It's not that it was bad it's just the last time I rented from Alamo they put me in a loaded jeep Cherokee. This time they gave me a renegade which isn't a bad vehicle but is not in the same class as the other one.

8.0 Good

SUV

Apr 13 2017

Pros: quick easy cheap

Cons: not much. Dirty car, especially the glass, Alamo needs to spend more time cleaning the inside and glass (inside and out, could barely see! Cleaned it myself, of course) and pay less attention to the paint job, paint job won't save my life, and I spent majority of time IN the car, not looking at it.

10.0 Excellent

SUV

Mar 18 2017

Better than expected

Pros: Maybe I was just lucky, but considering the price I paid, and about 1/3 of that appeared to be taxes and fees, I wasn't expecting much. I basically had a 120 mile round trip to a meeting, so this was was cheaper than a cab or uber. Vehicle was bigger than expected, perfectly clean and comfortable. Pick up and drop off were both so smooth. I don't think either of those interactions took more than 5 minutes, and the staff was very courteous.

10.0 Excellent

Standard

Mar 14 2017

Smooth all around

Pros: It was very easy picking up the car and even easier dropping it off.

9.6 Excellent

Economy

Mar 8 2017

Alamo Deliverec

Pros: It drove well and drop off was a breeze. Alamo was definitely worth the money.

Cons: Nothing

9.6 Excellent

SUV

Feb 27 2017

Cons: Gas wasn't full

8.0 Good

Economy

Feb 26 2017

Pros: picked up the car in Birmingham, it was ready when I got there even though I was 30 minutes early....

Cons: It was a bit confusing where the car rental offices were

5.6 Okay

Economy

Feb 22 2017

Cons: The first car I received smell terrible. They fixed it and gave me a free upgrade but I really didn't want an upgrade. Also the person before me did not bring the gas tank full so I had to pay for more gas at I really used.

10.0 Excellent

Standard

Feb 13 2017

Pros: Great car, easy pickup drop off

Cons: Gas tank wasn't full when I picked it up- about 3/4 tank

10.0 Excellent

Economy

Jan 19 2017

Went well

Pros: Everything went well!

2.0 Poor

Intermediate

Dec 14 2016

No one was at counsel unter

Cons: When I arrived, there was no one at Alamo counter, and no sign about who or where to call. Admittedly it was around 11:00 pm, but still . . .

2.0 Poor

Full-size

Oct 30 2016

Cons: The vehicle I had burned 3 tanks of gas over 600 miles and even though I did not select insureancw they charged me.

7.6 Good

Intermediate

Sep 19 2016

Cons: Gas tank was not full There was a child seat in the trunk I did not order

6.8 Good

SUV

Sep 7 2016

Pros: The Alamo locations was VERY convenient.

Cons: The interior of the car was not cleaned very well from the prior client. It is necessary to wipe out the cup holders and vacuum after each rental.

4.0 Mediocre

SUV

Aug 2 2016

Pros: Comfortable car.

Cons: Going to have to work with the Alamo office in Houston - the BHam return could not fix this but they charged me a whole extra day to return the vehicle one hour late, including insurance coverage, extra driver, etc. Over $100 for one hour- even the return person said that was excessive in her view. Car was not clean on outside had not been washed.

8.4 Excellent

Economy

Jul 14 2016

Pros: Pick up & drop off was quick and easy. Brand new car. Only 300 miles on it.

Cons: Car had not been detailed. Not vacuumed, hand prints on windows, etc. Brand new car. Only appox 300 miles on it.

5.6 Okay

Economy

May 16 2016

Cons: service persons were rude unless you were a select customer service person at pickup was on personal phone or cell phone and when stepped in the line put it down and said rudely what can i help you with and then said well you have to have airline information to pick up car I didn't fly in I drove in

9.2 Excellent

Economy

May 9 2016

Cons: Both seats were pretty significantly stained. Otherwise, a great experience.

10.0 Excellent

Standard

May 4 2016

Pros: Quick drop off and no hassles. Staff was friendly.

Cons: A little confusing from entrance and so many signs for all the different rental companies. Be nice to make them more uniform and better color coded to follow.

2.0 Poor

Economy

May 3 2016

Cons: Check in was a long involved pain, and once I got through it all, was told I was not able to rent a car because I didn't carry a major credit card and was renting for a one-way travel from ATL to BHM. Was largely inconvenient and was sent to another company that could accommodate. It cost me an extra hour in the airport and ended up spending a lot more. I wouldn't recommend Alamo or really Kayak for that matter.

6.8 Good

SUV

Mar 7 2016

Pros: Quick

Cons: Didn't have the car I reserved.

4.0 Mediocre

SUV

Mar 4 2016

Don't try to change your plans!!

Cons: I was travelling for work this week and had to change my plans last minute so I had to switch my drop off location and I was charged an extra $350 which was more than I had to pay for the whole rental. I contacted Alamo's customer service who were extremely rude and said this is the rate and there is nothing they can do. The fact that I had their car and was forced to pay this amount felt like I was taken advantage of and had no choice in the matter.

10.0 Excellent

Intermediate

Feb 17 2016

Quick service and very clean car

Pros: The car had 700 miles on it and was Bluetooth ready for hands free.

Cons: Agent was not very friendly but she wasn't rude either.... Just doing her job.

10.0 Excellent

Compact

Dec 2 2015

Pros: Great, fun, affordable car with unlimited miles

Cons: The Alamo booth isn't clearly labeled at the bhm airport. It's shared with the National rental booth but I didn't find that out until I asked one of the National guys where the Alamo booth was.

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