Reviews for Budget in Birmingham
- All reviews 100%
Aug 6 2016
Everything but the counter service
Pros: Loved the car, a Lincoln Navigator! Comfort on a very long road trip. Great gas mileage. Plenty of room
Cons: After making the reservation on-line and receiving confirmation almost 2 weeks in advance, I attempted to call the pick-up office....no answer on 3 occasions, even the morning of the pick-up. When I arrived no full size SUV's available and very rude associate. I waited for an hour and a half. On return I asked the associate to call a cab and was told he could give me the #, but couldn't call. Will never use Budget again.
Jul 25 2016
Pros: Our Jeep Grand Cherokee had surprisingly great gas mileage and was a very comfortable ride even after 6 hours of driving.
Jul 15 2016
fast and excellent service
Pros: Location and service
Cons: Car had items left by the previous rental.
Jul 8 2016
Pros: I liked the choice of vehicle (Jeep). The 2016 has some great features, once we were able to explore them. The price quoted was what I paid. It proved to be a very smooth ride for the most part. However, if you have longer legs, the back seat is not for you.
Cons: I had to go to two different locations to rent a vehicle because I was using a debit card. . . :( The second location was very helpful. The vehicle seem to slip out of gear at times but overall great ride. The wrong size back shield was given, so there was no way to cover items in the vehicle.