Reviews for Budget in Birmingham
- All reviews 100%
Sep 29 2016
Pros: Staff was very helpful. The van was clean and very comfortable.
Cons: Not really anything I can say I didn't like.
Aug 6 2016
Everything but the counter service
Pros: Loved the car, a Lincoln Navigator! Comfort on a very long road trip. Great gas mileage. Plenty of room
Cons: After making the reservation on-line and receiving confirmation almost 2 weeks in advance, I attempted to call the pick-up office....no answer on 3 occasions, even the morning of the pick-up. When I arrived no full size SUV's available and very rude associate. I waited for an hour and a half. On return I asked the associate to call a cab and was told he could give me the #, but couldn't call. Will never use Budget again.
Jul 25 2016
Pros: Our Jeep Grand Cherokee had surprisingly great gas mileage and was a very comfortable ride even after 6 hours of driving.
Jul 15 2016
fast and excellent service
Pros: Location and service
Cons: Car had items left by the previous rental.