Reviews for Dollar in Birmingham
- All reviews 100%
Feb 22 2017
Pros: At pick-up car was clean on inside. Customer service on return was great in response to issue with cracked windshield.
Cons: At pick-up, exterior was abused & crack in windshield developed during my trip. I called when I noticed the crack & was told I could only exchange the car at a corporate location but there were no corporate locations within 2 hours of where we were staying. So I had no choice but to keep the car. The crack grew from 6" to 24" by the time I returned it 2 days later.
Feb 13 2017
Cons: Acted clueless about my complaints. Gave me corporate #. They gave me the run around. Never addressed my issues. Just blew me off.
Feb 6 2017
Pros: The car was very clean and comfortable.
Cons: Customer service is not the strongest.
Feb 5 2017
Pros: Agents flexibility in pricing.
Cons: At pick up car had trash inside and agent deducted $20 off of bill.