Book Alamo car rentals in Chicago

Cons: Car made sounds that made me feel unsafe.

Cons: Only minus was on my return, I wasn't made aware of the return location until I got out to ask a service rep who was slow to step out to show me where to leave the car. His performance was poor.

Cons: Smelled of cigarette smole

Cons: Nothing

Cons: In regards to my rental as over charged and very upset.

Cons: Left shoes in car when returned it. You do not answer phone to find out about lost and found. Frustrating!

Cons: Car pick up counter only had one person working and it took a long time to get up to the counter and get the car rented.

Cons: I did not like that the Hyundai Elantra had no power. Right when I left the Alamo car lot, I could tell that this car had some issues. It only had about 14,000 miles, and for being almost brand new, it did not run well at all. It was an automatic, but the changing of gears was not efficient at all! I also did not like that when I went to pick up the vehicle in Chicago, that there were only a few car options, because the other Economy options were blocked in by other cars. I did not want to drive a Jeep, because they are not fuel efficient. Also, the car windows were still wet from being washed and the interior was still wet from being cleaned. I took the Elantra, because it was the only Economy available that was not a Jeep.

Cons: The office itself was nasty and again, a bit too big a circus from the employee side. As mentioned, we were promised an upgrade by phone and assured it would be reflected on the computer at the desk, but that was not the case. The up sells the desk staff were going for were the most irritating aspect. For example, the fuel requirement. Basically, you either pay for a full tank of fuel (we were only going to use about 3 gallins), or you find a place nearby and fuel up before you return it. Unfortunately, in Chicago that is not as easy as you would assume and of course Alamo knows that. Fueling the car at Alamo and charging for the amount you actually use would have been nice. That obviously involves some difficult hurdles for them but would certainly set them apart. Staff were fairly relentless trying to sell a $24 toll pass though the average toll was only around $1.75 and I was only driving across town and back once. They really didn't want to stop pushing that one. Figuring out how to get to them when you arrived was fairly difficult, though in fairness, that is much the fault of O'Hare. Finding them when you return the vehicle was hard as well though. Very small sign on a very large and busy road. As a whole, if I were returning to Chicago, I'd use someone else next time. Other folks might mind the hard sell stuff less though.

Cons: The pick up was terrible, one desk clerk and 20 customers waiting to pick up cars in the lot with no guidance. people were just grabbing cars at random. I waited curb side for 2 hours for an SUV to come up from cleaning but it never happened. There were no plate numbers on my paperwork (or anyone's for that matter) so no one knew which car was theirs. I ended up with a KIA SOUL which barely fit my luggage and family in it. The 3 hour drive with an infant, my wife and my dog was unsafe and uncomfortable.First and last time using Alamo, next time I'll spend more money to get what I paid for. Their prices are low because they have extremely lean manning. Less than 4 employees running the Alamo rentals for Ohare International, one of the busiest airports on the planet.

Cons: Nothing, everything in Chicago was good

Cons: Wouldn't rent a Fiat again. Not a great car to drive.

Cons: Car very dirty. Brakes not working properly. Smelled like cigarette smoke.

Cons: Pick-up at ORD was incredibly slow. Only two clerks at the counter, and each customer took 20 minutes or more to go through a huge number of options and sell-ups. There were electronic kiosks, but no one knew how to use them, and they did not seem to save time anyway, since you still had to see the clerks. Why can't rental car companies find a way to process customers efficiently???

Cons: Not an easy way for local people to rent. In theory you're supposed to go to the airport and take a shuttle over, but I was dropped off. So I was a little confused and missed the entrance to front desk and had to duck under some rails to get into the facility. But not that inconvenient...I'd still rent again.

Cons: 151 for a one day / oneway rental is more than I have ever paid.

Cons: Understaffed at check out. If you are going to be encouraged to check out the car for existing surface damage, the renter should have a well lighted area.

Cons: Once again they charge different amounts at the moment we returned the car, and they even can't explain why, some random letters with different amounts, in total about 10% different. Unacceptable. This is the second time this happens with Alamo. I won't use them again in the future.

Cons: That I bought an outside insurance that cost be slightly more than the one at the car rental.

Cons: I had to give the car back. LOL!!!!

Cons: Customer service

Cons: The cost was way too much. Kayak did not have a time option other than pick up at noon and I was there at 10 AM. It cost an extra $ 30 per day for a larger vehicle.that was available at that time.

Cons: Everything was good.

Cons: There was a little trash under the seat of the car that was missed. No big deal though. Car was adequate but nothing fancy and no sattelite radio. For the money, it was good value though.

Cons: As I was leaving alamo with the rental it took me 35 mins just to leave the checkpoint exit. I had to leave through another car rental exit.

Cons: The toll pass didn't work or attach to the window. This is the second time this has happened to me with this rental agency. The velcro was worn out and I'm pretty sure the pass didn't even work.

Cons: The interior of the car wasn't the cleanest

Cons: nothing

Cons: It was a bit confusing as to where to turn the vehicle back into.

Cons: the car itself was difficult for my husband to get in and out of the drivers door, he is 5'10".

Cons: Tire pressure was it even. 3 wre 41 psi 1 was 30 psi. In 10F weather I had to fill air. Not so nice.

Cons: The seat belts were a hassle for older folks. We were caught in an ice storm and winter, or at least all season tires would have been good

Cons: The car was dirty,and although ,a newer model, did not have a built-in GPS, so we had to pay an additional $12.50per day, to use one, which in our case,totaled up to $112.00.At this day and age, all vehicles made should automatically have GPS, and most especially ,rental cars.Or perhaps,when rentals exceed 7 days, a GPS should be offered free of charge..

Cons: Rental agents were rude and unhelpful. Wouldn't take my credit card, refused to help me find a solution. They even told me that no other rental company would help me. Basically left me stranded at midnight in a storm. I went to a different car rental company at the counter next to the Alamo rental counter. The agent at the other rental company told my that those agents with Alamo were "Complete Idiots", and rented me a car without any hassle, and with friendly helpful service.

Cons: Figuring out the drop off point is not easily marked. Very frustrating.

Cons: paid $130 for one day rental with GPS from ORD to CID.

Cons: Transmission was clunky - they had to swap out our car when we picked it up

Cons: During checkin the agent was very robotic. It sounded like she had done this a 1000 times & was not upbeat at all. She got the job done very efficiently.

Cons: Jeep patriots are boring and jeep compass have poor handling. That's all you had left for mid size SUV. Obviously no one likes them because that was the only thing left

Cons: A bit hard to find my way out of ORD pickup area, directional signage poor

Cons: Everything was fine.

Cons: When I turned in the car I saw a scratch on the front bumper that was not reported to me before rental. Inspectors should make drivers aware of the conditions of the cars before the drivers get in. Also, I was quoted $85 on the original booking site and ended up paying $130, which made budgeting very difficult.

Cons: We dropped off the car Sunday evening, which I am sure is a very busy time for returns. The return lanes were so full we couldn't even pull in. Then we wondered through all the cars searching for an employee to check us out, came upon a female employee standing near the elevators who basically told us go find someone else. We did, eventually.

Cons: The Chevy Malibu has a strange gas-saving feature. When the car is left idling in Drive For more than 30 seconds, the engine shuts off. The engine restarts as soon the driver presses the gas pedal. The feature functions well at stop lights, but takes some getting used to, as there is pause before the car actually begins moving. In heavy, stop-and-go traffic, the automatic shut-off is annoying. It feels like the car has stalled or is having engine trouble (not a good feeling in rush-hour traffic!).

Cons: Pickup was unnecessarily slow. I had a reservation and should have been able to use the kiosk but they didn't work for our ID's which made everyone stand in line for a very long time. I would have been very happy with our service but the pick up took way too long and will likely not use Alamo again regardless of good pricing.

Cons: There was a few ladies at the front desk on there phones, it just seemed a little unprofessional... I also wasn't totally in love with my car... But most of all it was a good experience.

Cons: Nothing I can think of

Cons: the signage in car return area was not quite clear especially at night. But the staff helped out by letting me leave the car in the office area.

Cons: I made a reservation through Kayak with a debit card, but was told at the desk that it wasn't possible to use a debit card with an in-state drivers license. Returning the car was confusing and the people were rude.