Book Alamo car rentals in Chicago

Cons: My GPS device uses a a 12v cigarette lighter plug. Both cig lighters in the car were disabled. Booooo!

Cons: Arrived in Chicago O'hare at 12:30 am. Waited almost one hour for the car rental shuttle. I tried calling and was sent into an endless loop of recordings.

Cons: I did have trouble picking up car since it said that private cars are not allowed to the lot and I did have friend drop me off to pick up this car. On the counter they said that is ok to come in with private car. I expected car to be much cleaner, there was a lot of dust and stains inside the car.

Cons: no remedy was done for the half tank of gas

Cons: Did not have a minivan when I arrived. I had to wait a long time to get one.

Cons: The price seemed to change and w gas and insurance the price was well over 42/day. It averaged 100/day. Too Expensive.

Cons: I would never return to this company ever again, even when we returned the vehicle to Chicago we couldn't resolve our problems, we had to ring the office in Nashville, they wouldn't organise to call us or anything or wouldn't let us use their phone. Car wasn't clean, tried to downsize us when we had booked a certain size.

Cons: Vehicle was supposed to be topped of when I picked it up, it was not. That's two vehicles in a row. I feel like this is more than just a mistake. If they do this with every vehicle and only a few catch it they are making a lot of money.

Cons: Confusion picking up car in Chicago. Told to go to the Almamo section of garage the signs lead us to where there were no cars. Small sign with arrow to go the National Car rental, no one there. An employee from Nation just take whatever vehicle you want!!

Cons: The car could have been cleaner.

Cons: The Opportunity to adjust my reservation. There was a bit of an emergency situation in which I needed to extend my rental and a bit of consideration would have gone a long way with me. Rather than quadruple the cost of my rental for less time than it was to originally rent it. Also if amenities like 4g let WiFi are in the car with Sirius xm, please let them be available, or let me know before, so I can make the appropriate decision for my comfort.

Cons: The price was originally $57 per day, but with all of the fees it was actually $98 per day. That is a dramatically different calculation, nearly double the cost. There is no reason that you can not provide consumers with actual costs to inform their decision-making.

Cons: Very unclear where to drop off. I had to pay $2 for parking to go into the parking lot, park illegally, and ask the guy at the Alamo counter directly where to drop off my car. The parking lot attendant would not let me get out without paying $2 for "parking" when I had been in the lot about 5 minutes to ask Alamo where to drop off my car. The dropoff point itself is very squished. Cars are parked so close together that it seems like they're trying to get you in a fender bender before you leave.

Cons: Nothing

Cons: Windows and exterior mirrors where not clean

Cons: Since the car had over 32K miles it was not very clean.

Cons: Best rental deal i had!!! We'll definitely be doing it again with Alamo and Kayak!!!

Cons: Their office should be upgraded

Cons: The car had waterspots from not being dried properly, but that's just me being picky. I put over 1500 miles on it in two days so it didn't really matter anyways.

Cons: It was all good

Cons: A few of the associates that I dealt with had no idea what they were doing. Over $200 in extra charges were charged by Alamo to my card after dropping off the car, additional taxes fees were added. Overall the rental was fine but the extra charges will make me think twice before using kayak/alamo again.

Cons: I was told that my car special was a Fiat?! Nope!!!

Cons: The fees associated with renting at the airport were exorbitant. That is probably not something Alamo has any control over, but we should have been warned about them prior to signing the papers.

Cons: Car was a little dirty. Location is busy and very cramped to pick up car and drop off.

Cons:

Cons: The vehicle had a smoke smell in it and that was the only draw back.

Cons: There was nothing about it I didn't like

Cons: No complaints

Cons: I booked the rental with a return time of 6pm and when I returned the car I was charged 2 hours additional rental fee because someone at Alamo changed my return time to 4 pm without my knowledge.

Cons: Nothing negative

Cons: Windows and side mirrors were not clean

Cons: Everything was great

Cons: The car had a maintenance light on and said service was needed. I had difficulty getting a phone number for the office we got the car at. I called the main number and kept getting disconnected. I finally found the offices email and sent one. I got an auto reply that my email was received and never heard back from the office. Luckily I read the manuals and felt comfortable that it was just routine checkup required.

Cons: Totally not happy with Alamo

Cons: The insurance I bought from Alliance was just a complimentary for the one in Alamo, Kayak needs to explain it better. I don't feel like a good service when you didn't explained how the insurance worked.

Cons: This facility is great if you are returning a car to catch a flight. Not so great if you are returning a car, and then want to catch a ride with a friend or get an Uber/taxi. The facility is designed to shuttle you to the airport terminal, there is no street access to the rental car building. I returned my car, went down the elevator, and had no choice but to take a shuttle to the airport. There is no pedestrian exit. So I had to hop a barricade, and have my ride meet me in the street.

Cons: No complaints!

Cons: Little help at the pick-up location.

Cons: I was unable to rent the car. I made the reservation via debit card. The morning of the rental, the counter clerk informed me that I could not rent the car without a credit card. The travel website through which I booked the reservation should have been more clear about this policy.

Cons: Price

Cons: Appointment for the get there everything I like it,thank you Alamo and kayak.

Cons: They charged me incorrectly and argued with me until I had to run and catch my flight.

Cons: Tire Pressure problem

Cons: A one way rental was very expensive

Cons: Terrible exit. Waited 1:2 hour to leave lot after picking up car.

Cons: Pick up at the airport was terrible....waited over 30 mins for the first Alamo bus and it didn't stop at our location...then waited another 10 mins for another bus which we flagged down....called agency and left a nasty message.......meanwhile Hertz and all the others had multiple passes at our location....at the agency counter there was a long line which had 4 people servicing and after a couple of minutes two of them went off duty with the line still out the door???? Drop off was chaotic but was OK....Have rented from Alamo previously (not in Chicago) and it has always been OK but this was a fiasco....place was dirty and run down as was the bus........I think the place has a serious management problem...

Cons: Being lied to about toll roads I was talked into a $10/day toll pass. After telling their reputation my itinerary I was told I would go through 7 tool boother a day. I went through 3 in 4 days

Cons: Car options were a little dirty.

Cons: 50 Massachusetts Ave is NOT the correct location to pick up the car, Alamo has movedout of that location!!

Cons: I didn't like the fact that I noticed there was no spare tire in the trunk. If something were to have happened to us and we needed to change the tire we would have been left stranded in another city/state that is unfamiliar to us. I informed two people at drop off that there was no spare but I'm not sure if or what was done. I just wouldn't want someone to need it and one not be available for use.

Cons: Not a thing -- smooth transaction !!

Cons: The person receiving the car after refused to assist after I returned for a paper.

Cons: Air conditioning in our Cadillac ATS didn't work. It took 4 phone calls over an hour to reach someone who could actually help.

Cons: The shuttle didn't seem to run as often as other rental companies in the airport.

Cons: Price was good, not great. Self checkout software OK but needs further refinement.

Cons: Car made sounds that made me feel unsafe.

Cons: Only minus was on my return, I wasn't made aware of the return location until I got out to ask a service rep who was slow to step out to show me where to leave the car. His performance was poor.

Cons: Smelled of cigarette smole

Cons: Nothing

Cons: In regards to my rental as over charged and very upset.

Cons: Left shoes in car when returned it. You do not answer phone to find out about lost and found. Frustrating!

Cons: Car pick up counter only had one person working and it took a long time to get up to the counter and get the car rented.

Cons: I did not like that the Hyundai Elantra had no power. Right when I left the Alamo car lot, I could tell that this car had some issues. It only had about 14,000 miles, and for being almost brand new, it did not run well at all. It was an automatic, but the changing of gears was not efficient at all! I also did not like that when I went to pick up the vehicle in Chicago, that there were only a few car options, because the other Economy options were blocked in by other cars. I did not want to drive a Jeep, because they are not fuel efficient. Also, the car windows were still wet from being washed and the interior was still wet from being cleaned. I took the Elantra, because it was the only Economy available that was not a Jeep.

Cons: The office itself was nasty and again, a bit too big a circus from the employee side. As mentioned, we were promised an upgrade by phone and assured it would be reflected on the computer at the desk, but that was not the case. The up sells the desk staff were going for were the most irritating aspect. For example, the fuel requirement. Basically, you either pay for a full tank of fuel (we were only going to use about 3 gallins), or you find a place nearby and fuel up before you return it. Unfortunately, in Chicago that is not as easy as you would assume and of course Alamo knows that. Fueling the car at Alamo and charging for the amount you actually use would have been nice. That obviously involves some difficult hurdles for them but would certainly set them apart. Staff were fairly relentless trying to sell a $24 toll pass though the average toll was only around $1.75 and I was only driving across town and back once. They really didn't want to stop pushing that one. Figuring out how to get to them when you arrived was fairly difficult, though in fairness, that is much the fault of O'Hare. Finding them when you return the vehicle was hard as well though. Very small sign on a very large and busy road. As a whole, if I were returning to Chicago, I'd use someone else next time. Other folks might mind the hard sell stuff less though.