Best rates found by KAYAK users in the past 48 hours.
Pros
"Easy drop off, ."(in 1963 reviews)
" & very helpful."(in 2020 reviews)
"reliable flexible good ."(in 556 reviews)
Cons
"I didn’t even ."(in 2541 reviews)
" was not entirely clean"(in 2541 reviews)
"they had no s available!"(in 2541 reviews)
Reviews for Alamo in Chicago
Overall Rating8.2 Very goodBased on 246 reviews
Cleanliness
8.5
Comfort
8.5
Overall
8.2
Pick-up/Drop-off
8.2
Value for money
7.9
Recent reviews
Traveler rating
25
5
3
0
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12
Find reviews that mention:
10.0
Overall great experience, the gentleman at the customer service front desk was so kind and helpful as well.Reviewed Nov 25 2023
review from
10.0
The staff was so friendly and efficient. They went the extra mile when they heard our USB port was glitchy to make things right. Honestly, I've President's Circle with Hertz but they treated me like that or better even though I almost never use them. I'm impressed.Reviewed Oct 20 2023
review from
4.0
Cons:They did not have any cars. Was not able to rent anythingReviewed May 17 2021
review from
8.0
Cons:Was talked into buying a toll pass for $10.99 a day. Was a rip off.Reviewed Apr 26 2021
review from
2.0
Pros:Staff sucks, car sucks, service sucks, if you like being shown one number and then charged double that number after the rental is completed, and then charged randomly for tolls months later rent here.Cons:Basically take the reservation quote that you et and multiply it by 3 because they nickel and dime youReviewed Apr 22 2021
review from
2.0
Cons:I have been over chargedReviewed Mar 30 2021
review from
10.0
Pros:Alamo staffs were very friendly and helpful. My flight arrived a little earlier. Not sure if that's the reason, but their system shows the total price more than doubled comparing to my reservation receipt. The airport Alamo staff were able to get it fixed.Cons:Because of the price difference, it took quite some time for the airport Alamo staff to get it resolved. Wish the system, especially for the reservation through 3rd parties, can be more seamless and fewer issues.Reviewed Mar 30 2021
review from
2.0
Pros:I was allowed to pick up my car earlierCons:Price, I agree for one price and you would like to charge me more with reason.Reviewed Mar 13 2021
review from
4.0
Pros:The lady at drop of made up for it thanks Ashley also Mr Justin Kay did awesome getting me a car at pick upCons:The lady at the front desk was rude and lie on me and about my conductReviewed Mar 8 2021
review from
2.0
Pros:Great car, clean but mechanically unsound. Car died after one day.Cons:A car that works, roadside assistance that works as advertised, roadside assistance phone reps that do what they say they will do. Car died and had to rent a car from Hertz as Alamo couldn't figure out how to tow it or replace it. Cost me over $500.Reviewed Feb 11 2021
review from
4.0
Pros:Staff seemed niceCons:Clean the car out. Received my rental with weed in itReviewed Feb 2 2021
review from
10.0
Pros:The staff was super helpfullReviewed Jan 31 2021