|Standard station wagon||$51/day|
|Open air all terrain||$82/day|
Pros: I didn't like anything.
Cons: I rented from the Dollar location at Midway airport. The Hispanic flamboyant manager on duty was extremely condescending and has a major anger management issue. Even though I PREPAID for the vehicle, I was told they were going to put a $200 hold on my credit (not debit) card. He then went on to say he couldn't override the policy (which I never asked him to) and that all rental car places do this. No they don't. I travel often to different cities all over the US. and only certain car rental places will impose a $200 or $400 (LAX) deposit. This man starts trying to over talk me so I said "I'm not going to argue with you." and left. Then when it's time for me to turn the car in, I'm standing outside waiting for the Hertz agent to close out the reservation for 15 mins while this lady intentionally skips my vehicle and then later admits it. Next thing I know here comes Mr. Flamboyant Manager charging at me and flailing his arms while he yells that I can get my receipt at the Dollar counter, once again not listening to anything I was saying or needing and actually lowered his fask mask to yell at me that he was calling airport security. Fire this loose canon and rethink your rental procedure.
Pros: Absolutely nothing
Cons: I waited at the counter pick up my car from the airport location in Chicago Illinois for 35 minutes not one person showed up to help me I called the helpline their 1 800 number I was hung up on 3 different times and never got anybody on the line to help. I ended up not even renting the vehicle I would not recommend this company I would not recommend this company, how do you have nobody at your airport location, At 10:30 in the morning
Pros: Staff was awesome!!
Cons: The wait to pick up the car was HORRIBLE!!!! To make matters worse they had charged me over $98.00 to refill it with gas when I had already filled the car before returning it. The total miles traveled was 82 when the average miles per gallon on a Corolla is approximately 35. That means at best I used probably 2 1/2 gallons. It was only after asking to speak with a manager, completing a survey and providing Dollar with a copy of my gas receipt for $5.00 and 2.519 gallons that they reversed the charges. Even with the receipt I was still charged approximately $14.00 for gas due to purchasing it 32 miles and not 10 miles from drop off. That would mean that I used approximately one gallon of gas with 1.59 gallons of a full tank which was more than when I first picked up the car. I have rented cars for 30 years with sons working for both Enterprise and Budget and not one bad experience. We will NEVER use dollar again!!!
Pros: There was no staff on site when we arrived to pick up our rental car and had to rent from a different company.
Cons: Dollar could have rented us the car we pre paid for. They also could have a number to call for customer service that was staffed with a real person. We could not resolve this issue at the time with anyone at Dollar. There was no one to call as the customer service number was only staffed during limited business hours. I will never again rent from Dollar.
Pros: Staff at the Midway check-out booth on the lot was particularly helpful
Cons: Had to wait quite a while for the car to be ready.
Cons: When making reservation, had impression that offered insurance was from Dollar, not a third party. Was overcharged and now have hassle of fighting with them to get some of my money back.
Cons: Ez pass did not work. Charged more than was quoted
Pros: Yes excellent customer service.
Pros: Very helpful with children
Cons: The rental car center is a bus ride from the airport.
Cons: I could join the rental company rewards members club to avoid the extremely long pick up line
Cons: Took 45 minutes in line to pick-up car after 20 minutes to get there from airport
Other suppliers in Chicago scored
- 8.7/10 Alamo car rentals in Chicago
- 7.2/10 Avis car rentals in Chicago
- 7.3/10 Budget car rentals in Chicago
- 8.1/10 Enterprise car rentals in Chicago
- 6.9/10 Hertz car rentals in Chicago
- 8.6/10 National car rentals in Chicago
- 7.4/10 Thrifty car rentals in Chicago
- 5.4/10 Airport Van car rentals in Chicago
- 7.3/10 Payless car rentals in Chicago
- 6.6/10 Economy Rent a Car car rentals in Chicago
- 6.8/10 Sixt car rentals in Chicago
Where can I find Dollar car rentals in Chicago?
Address5150 W 55th Street
|Monday||09:00 - 17:00|
|Tuesday||09:00 - 17:00|
|Wednesday||09:00 - 17:00|
|Thursday||09:00 - 17:00|
|Friday||09:00 - 17:00|
Phone+1 866 434 2226
Top tips for renting a car from Dollar in Chicago
- 25% of our users found rental cars from Dollar in Chicago for $44 or less
- Book your rental car from Chicago in Dollar at least 1 day before your trip in order to get a below-average price
- Compact rental cars from Dollar in Chicago are around 27% cheaper than other car types, on average