Reviews for Avis in Chicago
- All reviews 100%
Sep 19 2016
No one there - take a book - expect long wait
Pros: Nice car, good price.
Cons: Pickup service was poor. At 11 PM, as I got to the front of the line, the lone agent behind the counter simply walked away mumbling something, and there was no one to check me in to get the car I'd reserved. After waiting more than 10 minutes, a grouchy man appeared and started to help. The original agent then showed up again and sheepishly started to serve the next person in the queue of about 8 people.
Sep 16 2016
Cons: I was given a hybrid vehicle - which was fine - but nobody explained the basics on how to drive it when I picked it up. I had to resort to trial & error.
Sep 15 2016
Pros: Speedy return service.
Cons: I wasn't sure why the bus dropped us off at baggage claim. But we figured out how to get the check in gates.
Sep 12 2016
Not a good experience
Cons: Avis could not find my reservation. Rented me a car at a higher rate. I will not repeat this experience.