Reviews for Thrifty in Chicago
- All reviews 100%
Apr 19 2016
Great service... inside.
Pros: Service at the counter was great, car ran smoothly...
Cons: Service staff at drop-off was cold and kind of demanding, I attribute that to the sun. Also, we requested a Mustang or similar, and they tried giving me a Chevy Cruze, which is NOT the same thing, guys. I went over to the car, it was not cleaned properly from the previous user, so I went back to the desk and ended up swallowing the upgrade cost of $40 per day for an SUV.
Apr 18 2016
lost items in car
Pros: good economics
Cons: left items in car and could not call the ORD office --- had to register lost earrings online --- a waste of time
Apr 6 2016
Price quoted on Kayak greatly differed at pickup
Cons: Quoted 80$, at pickup estimated charges were 324$. I cut my rental short due to price difference and Thrifty charged me more for two days then j would've paid for four. I'll never use kayak or thrifty in the future. Vacation time should not be spent arguing over a car rental.
Apr 5 2016
Cons: Well i mistakenly clicked on O'Hara instead of Midway. So when i arrived & was directed to call number on email to transfer reservation & i was hit w rate 2.5 x higher w explaination that the new rate reflected car availability. After reluctantly accepting & arrival to my destination. I looked on kayak & saw rates for less than half of what my rate was for same time frame. If i had known i would have cancelled & rebooked on spot w Kayak again. Of coarse the staff didn't help me. Not happy about that.