Reviews for Alamo in Kenner
- All reviews 100%
Oct 12 2016
very smooth and quick
Pros: all went off without a hitch, return was fast.
Cons: The car was not at the pickup point, but in transit. It was there for us to leave in after a brief 2 minute wait - no big deal.
Oct 10 2016
Pros: The Alamo staff member was busy so the Enterprise staff helped us. She was very prompt and friendly. Also the drop off staff were great. I will absolutely rent from Alamo again.
Cons: I had an early flight back home and called Alamo because I was concerned about the 7am open time. She said we could drop the car off the night before (which was impossible). How would we get back to the motel!!! I asked about all the other people who had early flights and she then informed me that we could drop off the car at six and someone from Enterprise would be there. She also didn't explain that there was a drop box for the key.
Sep 23 2016
Pros: We got upgraded! Car was super clean and well-kept. Staff was helpful!
Sep 20 2016
Credit card issues
Pros: Customer service was Great!
Cons: The Fact that you don't except Bank cards/Debit cards as a Major Credit card for Rental when most people don't have Visa or Master Card.