Reviews for Alamo in Kenner
- All reviews 100%
Mar 1 2017
No problems here
Pros: I reserved an economy car which they didn't have so I got an upgrade to a SUV. The car was clean and the staff was very helpful!
Cons: When I picked up the car there was only one person working the counter and the line was super long!
Dec 22 2016
Pros: Very personable rep at NOLA airport.
Cons: I was not offered some form of toll payment system as I have before when I've rented in state of Florida. Although I rented in La. rep knew I was traveling to Florida by simple fact I was returning car to FLL. It required me to purchase a sunpass in Ocala Fl. Prior to entering Fl turnpike and I'm not certain it operated properly. All could have been aliviated by the offer of toll payment system that I neglected to ask for.
Dec 21 2016
Best Car Rental
Pros: Alamo was so easy and the woman who checked me out was so kind and personable. I had o alter my reservation several times due to canceled flights and delays and they let me change easily without charging extra. I was even upgraded when I went to pick up the car! Wonderful experience!
Dec 19 2016
Pros: Not time consuming