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10.0
Smooth as butterReviewed May 17 2023
review from![momondo-kyk-wl]()
2.0
Our rental experience was a complete nightmare when it came to getting the rental its self. The first time we showed up we had called ahead to make sure that paying in cash was not gonna be an issue but apparently with that singular location, Our rental experience was a complete nightmare when it came to getting the rental it’s self. The first time we showed up we had called ahead to make sure that paying in cash was not gonna be an issue but apparently with that singular location it is an issue and it requires to have an open credit card and not cash only unless you have two airline tickets now this became a huge problem because I did not have this prepared on hand. I had called prior and check the website to make sure that this wasn’t gonna be an issue and yet it was. The ladies then invited me to go to the other site down the street they couldn’t call for whatever reason to assist me but they suggested we go down there and we go down there. They do not have anything or do they have any suggestions for anything else in this whole beginning of my experience with renting a car through Alamo was absolutely garbage. The ladies laughed because this was a regular issue , which didn’t really help anything at all in the car itself was great. It was literally just the customer service experience when I did call the customer service line to get assistance. I was told multiple times have the policy worked and then when I finally asked the gentleman if he was going to assist me after I was told that he was going to be able to help with the cash/card problem. He’s straight up told me no he wasn’t going to help me and hung up the phone. The rental it’s self was great but we had to air up tires shortly after leaving.Reviewed Apr 7 2023
review from![kayak]()
10.0
The drop off was excellent. thanks for the help.Reviewed Mar 11 2023
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10.0
Quality of vehicleReviewed Oct 26 2022
review from![kayak]()
4.0
Liked: Vehicle was what we had reserved. Done better: I had tried to include insurance when making reservation. However, at pick up was not insured.Reviewed Oct 25 2022
review from![kayak]()
10.0
Excellent from the start to the end.Reviewed Sep 13 2022
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10.0
Check in was easy and friendly staffReviewed Aug 28 2022
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10.0
Great customer service and fast pick up. Thank you!Reviewed Aug 23 2022
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2.0
I made a reservation over the phone for a one-way rental. Got a confirmation number, was dropped off at the Nashville airport to pick up the car. Guy at counter said, "we don't do one-way rentals." I showed him my confirmation number. He said, "well we don't do one ways!"Reviewed May 31 2022
review from![kayak]()
10.0
The agent that assisted me during check-in was extremely friendly and helpfulReviewed Apr 3 2022
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10.0
Everyone was a pleasure to work with in Nashville!! Great Nissan Sentra too.Reviewed Jan 3 2022
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8.0
Competent, Friendly staff.Reviewed Nov 29 2021
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