Book Dollar car rentals at Nashville Intl Airport

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Traveler rating

Wonderful

13

Very good

8

Good

2

Okay

10

Fair

3

Mediocre

0

Poor

18

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2.0

On a holiday weekend there was ONE person working the counter for Dollar, Thrifty and Hertz. There were over 60 people in line and we stood there for over an hour. That’s absolutely ridiculous. I would have gladly paid more money to a different company that was able to get people in and out in under 10 minutes. Won’t use them again!Reviewed Jun 1 2023

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2.0

NEVER rent from Dollar, the orphan child of Hertz. Expect 0 customer service and runaround’s that will waste your time. WHAT YOU SEE IS NOT WHAT YOU WILL PAY. A quoted $350 one way from BNA to RDU went horribly wrong upon return. An older Kia Minivan ended up running me $850 for a 36 hour rental because I returned 4 hours late, despite calling Dollar (waiting 1 hour on hold), and being told the extra charges would amount to $31.50. Agent upon return said if I had a dispute to go to the Hertz counter, Hertz employee just checked my rental out on the computer and handed me the bill, not at all willing or able to hear that there was a discrepancy between being quoted $31.50 extra vs the nearly $400 extra I have paid. As someone loyal to National, I’m not making this same mistake again and advise everyone to avoid Dollar- possibly even Hertz too unless you’re a premium member.Reviewed May 31 2023

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6.0

Buick Encore has a very awkward USB charging port with no charging pad as an option. Rental return was not good—Nashville Int charged for an additional four hours though it was returned on time, and fuel refill when it was returned full. Disappointed.Reviewed May 17 2023

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6.0

For a 6am pickup only 1 counter person for 3 rental companies. Started out in a Hertz line and when the Thrifty clerk arrive had to start over in their line. When i reached the front of the line a 3rd newly arrived clerk asked me back to a Hertz terminal. This took what felt like over a half hour. I realize the clerks may not work for the individual rental companies but observed once there was enough staff the lines disappeared. Returning the car was easy enough. No staff was there, just leave the keys and note the milage.Reviewed May 14 2023

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2.0

no one would ever assist me on the phone or in person….when i went to pick up my car no one was working. I had to dispute my charge and rent from another place. Worst experience ever. Will never never rent from Dollar again.Reviewed Apr 26 2023

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2.0

I liked the car and the price but I waited for 4 hours to pick up my car. There were over 100 people waiting in line.Reviewed Apr 23 2023

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10.0

Easier to find the car in the lotReviewed Apr 12 2023

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8.0

Roughly $460.00 to drive the car from Nashville to Memphis (approximately 220 miles) is a bit expensive! Also, the vehicle smelled like cigarette smoke. I will say that the customer service employee’s were nice to work with.Reviewed Mar 28 2023

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10.0

Great value, excellent car and convenience. No complaints at all.Reviewed Mar 23 2023

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6.0

Long line in Nashville and poor telephone customer service.Reviewed Mar 5 2023

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2.0

Didn’t even get our car. The pickup line was a disaster. We stood in it for hours and they ran out of cars!Reviewed Dec 28 2022

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10.0

Pick up was easy. Dollar, Hertz and one other vendor were co-located and each was able to assist with the other's customers. Therefore, my wait was minimal. My only issue was trying to figure out what I needed to do to return before they opened at the airport. As it turned out the informaiton was on the envelope and on signs at the airport. Still, I didn't realize that at the time so I tried to call without success. It turned out to be no problem, just left the keys in the car.Reviewed Nov 14 2022

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• 6.0 /10Hertz Car Rentals at BNA
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• How much does it cost to rent a car from Dollar at Nashville Intl Airport?

  On average a rental car from Dollar at Nashville Intl Airport costs $65 per day.

• What is the most popular rental car from Dollar at Nashville Intl Airport?

  Standard (Chevrolet Equinox or similar) is the most frequently booked rental car type from Dollar at Nashville Intl Airport.

• Where can I find Dollar car rentals at Nashville Intl Airport?

  1 Terminal Lane is the closest Dollar rental location to Nashville Intl Airport. The telephone number for this location is +1 866 434 2226.

• Does Dollar offer shuttle or airport pick-up services from Nashville Intl Airport (BNA)?

  Yes