Reviews for Alamo in San José del Cabo
- All reviews 100%
Aug 19 2017
NEVER RENT A VEHICLE IN MEXICO!!!!!
Cons: OK...look, your online site sent me to Alamo for a nice deal renting a vehicle in Mexico. What you or Alamo didn't disclose was that the $12/day deal was far from the truth. Not only didn't they accept the insurance I purchased, also from one of your links, but they added $40 a day for insurance plus wanted a $700 debit deposit on a vehicle that had many dings, etc. that I am certain they would have charged me for when I brought it back. So I told them to get you know what and left that rip off joint. A - I will never use Alamo again; and B - I will never ever use your site again and will let others know about how horrific this experience was. Thanks for starting off our family vacation in a horrible way. Be honest with your online customers. I certainly will warn them!
Aug 1 2017
Pros: Staff was friendly, car was clean and ready. Drop off was easy. Overall 5 stars for all.
Jul 28 2017
Insurance was double the price of Rental
Pros: Everything except insurance prices were through the roof
Cons: Insurance prices were $50/ day
May 31 2017
Pros: Original price of car rental was very good but they get you on the insurance which was over $300 for the week. Bit of bait and switch it seems.
Cons: When we turned the car in at the end of the rental, they picked out a scratch that they said wasn't there when we rented it. Of course, we disagreed and could not recall any bump or collision that would have caused this. In fact I had called out the same scratches at the beginning but they said it was additional to what was there. Because I had insurance, they could not charge us but it seemed like they intended to make money off the insurance company. Likely would rent from someone else in future.