Reviews for Budget in San José del Cabo
- All reviews 100%
Apr 26 2017
Never, ever again
Pros: The airport shuttle driver was friendly
Cons: A complete scam. The office did not honor our reservation. They claimed we needed additional insurance per a new Mexican law. They would not accept the insurance verification I had and would not provide us with the wireless access code to show additinal online proof. The Budget employees said the only way our confirmation/reservation would be honored was if we attended an info session on a hotel in town! Two men from La Vida then gave us a map and told us that Budget would waive the $300+ insurance fee if we came to their resort. I was shocked, but acknowledge every country has different business practices. We did not have this experience at National and were not charged a fake fee nor duped to attending an education seminar. Other patrons in the Budget office said this also happened to them. Unacceptable. Please do not waste your time or energy here. Staff was very, very unhelpful.
Apr 24 2017
Did not rent the car
Cons: We ended up not renting from Budget. We wanted to reduce the number of days of the rental and the agent would not assist us at the counter. He told us to go online and change the reservation. You should also inform customers that mandatory insurance purchase runs about $50-60 per day.
Apr 23 2017
Display true cost
Pros: Car was clean and drive fine. Fit our needs for the week.
Cons: Liability insurance was not added which added significant cost to the rental. The added cost surprise was a HORRIBLE way to start a vacation.
Mar 15 2017
Fraudulent misleading marketing
Pros: Gina car pieces was 150, for five days for a old beat up car but it did the job
Cons: They have low prices but then up sell hundreds of dollars of insurance Note some cresit cards will cover some of the liability Also services was slow and car took over one hour to get after leaving the airport