Guest Reviews
Overall Rating
6.1
Good
Based on 415 reviews
Cleanliness
7.3
Comfort
7.0
Pickup/Dropoff
6.6
Value for money
5.9
Ace car rental prices in San José del Cabo
| Full-size | $5/day | |
| Minivan | $17/day | |
| Luxury | $33/day | |
| Convertible | $43/day | |
| Van | $19/day |
Pros
"Car was clean and well-maintained."
(in 98 reviews)
"Nice car & quick service"
(in 70 reviews)
"Easy and great price ."
(in 46 reviews)
Cons
"The customer service was poor."
(in 48 reviews)
"They didn't have the car reserved."
(in 23 reviews)
"Took over an hour."
(in 14 reviews)
Recent Reviews
- All reviews
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- Neutral
- Negative
Find reviews that mention:
customer service
credit card
pick up the car
shuttle from the airport
returned the car
car was clean
friendly staff
car was dirty
rental place
car available
took over an hour
car insurance
great price
drop off the car
great car
car was great
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9.6
Cons: Carolina and Axlet did a wonderful job!
review from
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4.0
Pros: Near airport
Cons: Fraudulent business practices. Time wasted in pressure to sell insurance 1/2 hour. Charges for "damage" less than half of dime size contact for door no dings. Charged me to repaint door. Never again ACE
review from
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2.0
Pros: Nothing
Cons: Horrible experience - they didn’t have the car we reserved when we got to Mexico. They told us they don’t even carry Jeeps even though we were able to book one AND we called ahead to ensure they had it which they told us they did. Absolute joke of an establishment - they lied to us.
review from
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2.0
car was not ready,
Cons: when car delivered, we packed it up, then they said they needed to "service" it....it took another 45 minutes of waiting before we were able to leave. Never use Ace again.
review from
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2.0
Would not recommend
Pros: Nothing
Cons: They did not have a car for us when we arrived because we arrived a couple hours after our reservation. They did not have any other car to offer us and we were stranded at the airport.
review from
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4.0
Rented a Jeep, but ended up with a mini van
Cons: Rented a Jeep 2 months in advance. Arrived in Baja Mexico and were given a mini van. Totally Lame. They tried to give us a KIA, bur ended up with a Toyota. Still, Will no be a return costumer.
review from
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5.6
Price of rental tripled because of insurance
Cons: When booking over kayak the price was 80$. We ended paying over 300$ because of additional fees. Car was pretty old.
review from
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10.0
Great support, quick rental, helpful staff
Pros: Staff were great and shared some ideas for things to see while there. We got a new car so it was in tip top shape. Car worked well and check out and return went smoothly.
review from
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5.2
Pros: The car was in reasonably good condition and they did a thorough job of marking all the dings, dents, and scratches so we wouldn't be held responsible for them. The drop-off was quick and relatively painless
Cons: I reserved a minivan for the 7 of us traveling to Cabo. It was also supposed to be an automatic transmission. When we arrived, they didn't have the car we reserved (not that surprising), all they had was a 15-passenger van which was absurdly big. And it was manual, along with the rest of the cars they had there. Luckily, one of us on the trip was able to drive manual otherwise we wouldn't have been able to drive anywhere. On top of all this, it took us an hour to complete the reservation once we were there. The workers there are extremely unsympathetic to our predicament and didn't offer any help other than "well, you can cancel and go somewhere else and maybe you'll get lucky there"
review from
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9.6
Perfect transportation!we rented from Ace/Mex in Cabo.
Pros: I was nervous that we’d get what we requested, as we had 6 people , all with luggage and golf clubs. We had to have something big. We got the van I paid for and it worked out perfectly for us.
Cons: Being unsure about Mexican insurance and what we had to have. We took the minimum insurance and it added $300 more. Whew! Read several articles on it and nothing was straight forward. The company’s website wasn’t much help.
review from
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6.4
Pros: Bought insurance twice as it was not explained well. Bought it first online, and then was told in the rental office that the insurance was not valid
review from
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10.0
A little bit of the Mexican Shuffle
Pros: Easy pick up close-by nice new cars
Cons: I call it the Mexico Shuffle because it always seems It's a bait and switch I am now a custom too this business practice Obviously when I rented the car through kayak it was $5 per day not even a Mexico can you get a car for $5 a day I knew that they were going to sell me a damage waiver the know where on the website could I find that information I actually called the location and got the exact price per day which was $35 plus the $5 as advertised so is about $40 per day for a midsize SUV which are required for off road dirt road travel Just to be fair all the car companies seem to do that even if I tell him I did not want to damage waiver that American Express credit card covers me and my automobile insurance covers rental cars and in fact my homeowner's policy has a line item in it for Rental Car Coverage which is rather minimal but it is there
review from
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9.6
Cons: Carolina and Axlet did a wonderful job!
review from
-
10.0
Great support, quick rental, helpful staff
Pros: Staff were great and shared some ideas for things to see while there. We got a new car so it was in tip top shape. Car worked well and check out and return went smoothly.
review from
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9.6
Perfect transportation!we rented from Ace/Mex in Cabo.
Pros: I was nervous that we’d get what we requested, as we had 6 people , all with luggage and golf clubs. We had to have something big. We got the van I paid for and it worked out perfectly for us.
Cons: Being unsure about Mexican insurance and what we had to have. We took the minimum insurance and it added $300 more. Whew! Read several articles on it and nothing was straight forward. The company’s website wasn’t much help.
review from
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10.0
A little bit of the Mexican Shuffle
Pros: Easy pick up close-by nice new cars
Cons: I call it the Mexico Shuffle because it always seems It's a bait and switch I am now a custom too this business practice Obviously when I rented the car through kayak it was $5 per day not even a Mexico can you get a car for $5 a day I knew that they were going to sell me a damage waiver the know where on the website could I find that information I actually called the location and got the exact price per day which was $35 plus the $5 as advertised so is about $40 per day for a midsize SUV which are required for off road dirt road travel Just to be fair all the car companies seem to do that even if I tell him I did not want to damage waiver that American Express credit card covers me and my automobile insurance covers rental cars and in fact my homeowner's policy has a line item in it for Rental Car Coverage which is rather minimal but it is there
review from
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4.0
Pros: Near airport
Cons: Fraudulent business practices. Time wasted in pressure to sell insurance 1/2 hour. Charges for "damage" less than half of dime size contact for door no dings. Charged me to repaint door. Never again ACE
review from
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2.0
Pros: Nothing
Cons: Horrible experience - they didn’t have the car we reserved when we got to Mexico. They told us they don’t even carry Jeeps even though we were able to book one AND we called ahead to ensure they had it which they told us they did. Absolute joke of an establishment - they lied to us.
review from
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2.0
car was not ready,
Cons: when car delivered, we packed it up, then they said they needed to "service" it....it took another 45 minutes of waiting before we were able to leave. Never use Ace again.
review from
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2.0
Would not recommend
Pros: Nothing
Cons: They did not have a car for us when we arrived because we arrived a couple hours after our reservation. They did not have any other car to offer us and we were stranded at the airport.
review from
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4.0
Rented a Jeep, but ended up with a mini van
Cons: Rented a Jeep 2 months in advance. Arrived in Baja Mexico and were given a mini van. Totally Lame. They tried to give us a KIA, bur ended up with a Toyota. Still, Will no be a return costumer.
review from
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5.6
Price of rental tripled because of insurance
Cons: When booking over kayak the price was 80$. We ended paying over 300$ because of additional fees. Car was pretty old.
review from
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5.2
Pros: The car was in reasonably good condition and they did a thorough job of marking all the dings, dents, and scratches so we wouldn't be held responsible for them. The drop-off was quick and relatively painless
Cons: I reserved a minivan for the 7 of us traveling to Cabo. It was also supposed to be an automatic transmission. When we arrived, they didn't have the car we reserved (not that surprising), all they had was a 15-passenger van which was absurdly big. And it was manual, along with the rest of the cars they had there. Luckily, one of us on the trip was able to drive manual otherwise we wouldn't have been able to drive anywhere. On top of all this, it took us an hour to complete the reservation once we were there. The workers there are extremely unsympathetic to our predicament and didn't offer any help other than "well, you can cancel and go somewhere else and maybe you'll get lucky there"
review from
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6.4
Pros: Bought insurance twice as it was not explained well. Bought it first online, and then was told in the rental office that the insurance was not valid
review from
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Where can I find Ace car rentals in San José del Cabo?
In terminal, Ace car rentals
Address
In terminalPhone
+52 334 170 8243Top Tips For Renting a Car from Ace in San José del Cabo
- 25% of our users found rental cars from Ace in San José del Cabo for $1 or less
- Book your rental car from San José del Cabo in Ace at least 1 day before your trip in order to get a below-average price
- Mini rental cars from Ace in San José del Cabo are around 90% cheaper than other car types, on average
FAQs About Renting a Car From Ace in San José del Cabo
How much does it cost to rent a car from Ace in San José del Cabo?
On average a rental car from Ace in San José del Cabo costs $10 per day.
What is the most popular rental car from Ace in San José del Cabo?
Standard (Mitsubishi Galant or similar) is the most frequently booked rental car type from Ace in San José del Cabo.
How many car rental locations does Ace have in San José del Cabo?
Ace has 1 rental location in San José del Cabo. Take a look at our Ace rental location map to find the best rental cars near you.
Does Ace have a car rental location at the airport: Los Cabos Airport (SJD)?
Yes
Does Ace offer shuttle or airport pick-up services from Los Cabos Airport (SJD)?
Yes