Reviews for Alamo in Sarasota
- All reviews 100%
Based on 79 reviews
Apr 28 2017
Pros: Very easy drop off.
Apr 26 2017
Pros: Great new car. Hybrid with great gas mileage. Easy drop-off and pick up.
Apr 23 2017
Pros: Drop off was amazingly easy
Apr 19 2017
Pros: They gave us a free up-grade!
Mar 8 2017
Pros: Easy drop off with parking lot check out.
Mar 7 2017
Pros: The gentleman checking me in was incredibly pleasant and very helpful.
Mar 6 2017
Pros: It got us around.
Cons: Difficult to get in and out. Many nights the horn would go off 2-3 times.Made us worry about the neighbors. When ever we drove it the dash would always beep -beep with a notice that the back left door was not closed. Very iretating. Was not happy that wife could not drive it with out an added fee.
Mar 6 2017
Had to waith too lomg in line up and on the parkin
Pros: Car was clean inside and nice to drive.
Cons: Had to wait in line up in terminal for 25 minute!!! When my contract was processed, the counter person said car was in wash bay and would be up shortly - wait 5 minutes inside and then head out. I waited 10 minutes in side and then waited a further 22 minutes outside. The car finally did arrive and the exterior wasn't clean!! The lot employee who checked my contract and gave me the keys did give me free gas and a 10% discount.
Mar 3 2017
Pros: Good price, good car and fast service...
Feb 22 2017
Pros: bringing car back was very easy and people were very nice
Feb 14 2017
Pros: everything, smooth operation/experience
Jan 27 2017
Cons: I filled my rental car's gass tank before dropping it at the Punta Gorda airport. I noted i was charged for gas on my receipt. It was reversed but now I am uncertain if this was a means of inflating charges.
Dec 15 2016
Pros: Drop off attendant did a great job, very efficient and fast.
Dec 12 2016
Pros: I had a late flight and the process for picking up the vehicle was very quick and easy. It was by far the quickest rental pick up I've ever experienced. Thank you!!
Nov 18 2016
Pros: was going to rent a small car just to get around in. Was offered an upgrade, for just a few dollars more & got a BRAND NEW mustang convertible!!! Had an awesome time with it!!!!
Cons: Had to turn the car back in
Oct 29 2016
Pros: Plenty of leg room/head room -unexpected for a compact- great service @ Alamo
Cons: blind spots that took some getting used to, but was fine after the first drive about.
Oct 11 2016
CSR guy at SRQ pick up was great....car was awful
Pros: Trying to find the car in the lot at SRQ was awful, I paced up and down that LOT IN THE HEAT..THE WAY THEY ARE NUMBERED AND LISTED/PARKED WITH OTHER CAR RENTAL COMPANIES WAS RIDICULOUS, AND I RECENTLY HAD A HIP REPLACEMENT. Car smelled and hesitates, and sputters, and I believe has a wheel bearing or allignment issue. Yuck!
Oct 1 2016
Pros: Easy pickup, short walk to vehicle. The staff was courteous, and explained the early drop off so we had no questions or issues.
Cons: The scare sell of insurance. I bought insurance online before the trip, so felt I was covered, but then got the bit about that insurance not being recognized by the rental agency, only theirs. How convenient. I have what I need, but you try to sell me something else that's 3X as expensive.
Sep 30 2016
Pros: easy return
Sep 30 2016
Drop off at TPA excellent
Pros: Drive right to an attendant, they hand u ur final bill and then u walk to terminal. Took less than 5 min & they was 3 cars coming in for retention at one time.
Sep 13 2016
Rental car to get me from SRQ to TPA.
Pros: Cordial counter representative. Fast response. Relatively quick check-out process.
Cons: Cars are across the street from the main terminal at SRQ and with the construction at the airport, it was a bit unsettling.
Sep 5 2016
Easy friendly pickup
Pros: The counter guy was friendly efficient and helpful . Car was close to terminal great especially in the heavy rain. Return couldn't have been easier
Cons: It was all good
Aug 28 2016
Pros: Price and speed of service
Cons: You don't offer a 1/2 tank fuel option
Aug 27 2016
Cons: The drop off zone is not easy to find be cause of the signalisation chiche id not efficient In Miami airport
Aug 26 2016
Alamo refused to honor my booking
Pros: They clearly just overbook and accept every booking even so they don't have the cars if everybody show up. Then they lie to you at the desk. Really bad experience. No car. I booked Avis next door for more money but better and more reliable service
Cons: They clearly just overbook and accept every booking even so they don't have the cars if everybody show up. Then they lie to you at the desk. Really bad experience. No car. I booked Avis next door for more money but better and more reliable service
Jul 16 2016
Quickly got me on my way
Pros: Again another friendly and professional agent. Got me checked back in real fast.