Reviews for Thrifty in Sarasota
- All reviews 100%
Dec 8 2016
Great service, price and car.
Pros: Easy pickup and drop off. Great price.
Dec 4 2016
Pros: Convenient able to go to the counter and get rental.
Cons: The people that we have to get the car from are absolutely rude. The one girl with all the tattoos is very unpleasant to deal with I think she needs to find a new job. The car did not have any major bells and whistles in it don't understand why the price tag on it is so high I actually have this vehicle as a regular vehicle and love it this thing drives like a tank
Dec 4 2016
Great Value, Iffy Drop Off
Pros: Price, value, speed of pick up.
Cons: Upon returning the car- it took awhile to find an agent and when they finally came to the car they were VERY aggressive and rude. They turned on the car and demanded the contract that I got with the car. I stated I didn't have it on hand and they told me I had to go inside to the agent because they wouldn't be able to close me out without it (I've rented dozens and dozens of cars and this has never been an issue.) Upon returning with the demanded paperwork she yells across the parking lot that she "no longer needs it" and the agent inside must have closed me out. That was confusing because I had only asked for a copy and wasn't sure if I was actually closed out. I decided to monitor the charge than deal with that woman and luckily it was fine. Great experience up until the end ruined by one bad apple.
Nov 11 2016
Cons: The misleading pricing. I start with an affordable price and after one day extension you charge me full price. This was very disappointing since at pick up time the staff present clearly said it will not be a price issue. I repeatly ask over and over agaain if there was going to be a price difference and your staff said NO!, This is dishonest!, horrible