Reviews for Budget in Sarasota
- All reviews 100%
Jul 5 2017
Excellent team and service!
Pros: The staff was friendly and quickly helped us get our rental car. We will use this location again!
May 28 2017
Pros: Price was great. Convenient pick up and drop off. Had a charge that didn't coincide with our rental and they removed and gave us a credit. Happy to get the size car we wanted for a great price!
Cons: Interior of car was sandy and lots of dog hair. Had to clean it before use and wipe down the interior for dust.
Apr 23 2017
Worst customer service
Pros: Clean car
Cons: Extremely rude and unhelpful staff at 3 separate points of interaction during our rental process.
Apr 20 2017
Cons: It's not clear when you book that this is not the airport office.... they are a franchise so the airport place won't take any reservations made for the Airport Road office (yes, really confusing). Made it a bit later than the reservation time and the Airport Road place was already closed so the airport office didn't grant the reservation or the price... Ended up making another reservation on site with Alamo.... Poor experience