Reviews for Budget in Sarasota
- All reviews 100%
May 28 2017
Pros: Price was great. Convenient pick up and drop off. Had a charge that didn't coincide with our rental and they removed and gave us a credit. Happy to get the size car we wanted for a great price!
Cons: Interior of car was sandy and lots of dog hair. Had to clean it before use and wipe down the interior for dust.
Apr 23 2017
Worst customer service
Pros: Clean car
Cons: Extremely rude and unhelpful staff at 3 separate points of interaction during our rental process.
Apr 20 2017
Cons: It's not clear when you book that this is not the airport office.... they are a franchise so the airport place won't take any reservations made for the Airport Road office (yes, really confusing). Made it a bit later than the reservation time and the Airport Road place was already closed so the airport office didn't grant the reservation or the price... Ended up making another reservation on site with Alamo.... Poor experience
Apr 3 2017
Rental site was closed!
Cons: When we arrived at the Sarasota Airport on a Sunday, the Budget Rental car site that we had the agreement with was closed. It is an off-airport site. We had to rent from the Budget site at the airport. That cost us $300 more for the 2 week rental!