Reviews for Dollar in Sarasota
- All reviews 100%
Based on 60 reviews
Dec 12 2016
Cons: Outside vehicle could of been washed better
Dec 6 2016
Quality car for a good price.
Pros: Dollar made the entire rental process quick and easy.
Cons: My car did not have windshield fluid, but that's really the only complaint.
Aug 22 2016
Pros: Good and fast service
Aug 9 2016
Pros: Fast pick up
Aug 1 2016
It smelled like fish
Pros: Pick up and return was very easy. All employees were helpful.
Cons: When I got in my first car it smelled like room spray. After a day in the sun it smelled like dead fish. I had to drive from Siesta Key back to the airport to change cars. Also, the passenger front seat was very low and my wife could not see over the dash. That seat did not have power controls. It would be helpful to know in Florida it is necessary to carry your proof of insurance from your home state. We were told this at the time of pick up. I have rented before in Florida and was aware of the law. First time renters may not.
Jun 9 2016
Broken storage area & low tire pressure.
Pros: Car was clean & functioned as expected.
Cons: Apparently a prior renter had scotch taped a broken interior storage door. If I hadn't noticed it, I could have charged for its damage. Also, the low pressure tire indicator came on while I was underway.
May 8 2016
Pros: I liked that the rental car was right outside of the doors. The reservation customer service was very good.
Cons: The car still had tape marks on all 4 doors and the windshield. When I pointed it out I was told it was okay, don't worry. They didn't do a check of the car to make sure there wasn't anything else wrong. When I dropped the car off, there was only 1 person to take care of me and she was dealing with a crisis and no one else could help. Told me that I had some time before my plane left so I could wait.
May 7 2016
Cons: Extra added fees. Check in was horrid. Online it said 216. After all said and done cost was 367. Huge huge changes...almost twice as muxh as quoted.
Apr 26 2016
Pros: Was very easy and staff was very personable and pleasant
Mar 30 2016
Cons: I cannot believe I ended up paying $131 for a car that was $25.99 per day with the most basic insurance. I have never seen so many random fees and hidden costs. I budgeted for $80 and am very unhappy with the price.
Mar 8 2016
Worst customer service ever and expired car seats
Pros: The vehicle itself was fine
Cons: The employees who gave us the car were incredibly rude and they did not have any car seats that weren't expired, incredibly dangerous for my family and others. When j politely asked for a new car seat that was up to code they declined.
Mar 4 2016
Pros: Price and staff
Cons: Nothing really
Mar 1 2016
easy check - in, stick to your guns
Pros: Friendly, efficient service.
Cons: Because we got deal, the woman checking us in kept pushing us to upgrade.
Feb 13 2016
Pros: Pick up and drop off was quick and easy.
Jan 26 2016
Pros: The gas mileage
Cons: It had an issue with the transmission, left me feeling insecure as I drove.
Jan 8 2016
Cons: pick up was some distance (most of all rentals)
Dec 26 2015
Personable in Person...
Pros: SRQ airport: Relatively fast considering the holidays. Counter rep was great.
Cons: When we attempted to extend the rental and additional day ($80 from $36), the online rep tried to scam us out of an additional $125.
Dec 22 2015
Pros: Kind service people, easy drop off, courteous transit to airport.
Cons: It was great. Usually is a wonderful experience at the Sarasota Airport Dollar Rent A Car.
Dec 18 2015
Cons: ONLY ONE ATTENDANT TO CHECK IN VEHICLES FOR DOLLAR. WAITED ABOUT 15 MINUTES TO CHECK IN.
Dec 13 2015
Cons: $10/gal for fuel
Dec 10 2015
Pros: Dollar personnel were helpful and courteous they met me right at the car and I was walking away with my receipt within minutes. I have already recommended kayak to others.
Dec 8 2015
Pros: Customer service was great!
Dec 6 2015
Pros: Attention at front desk was great when picking up. Good explanation about the rental and options.
Dec 4 2015
Car was disgusting
Pros: People were friendly
Cons: The car reeked of smoke!! My wife and I both got headaches and were sneezing uncontrollably on our trip. Will never do this again.
Nov 27 2015
Perfectly easy drop off experience
Pros: Drop right up, agent took my keys and I was good to go!
Nov 18 2015
Pros: Paid full price for only one day not happy at al
Cons: Custumer service did not gave me full explanition on policy
Oct 26 2015
Pros: The car was very nice to drive. Had a funny transmission slipping but I looked up the vehicle on line and found out it was a problem with this particular vehicle, so I didn't worry.
Cons: Having to walk a distance to get the car as well as returning the car, since I am handicapped.
Oct 17 2015
Pros: Very quick process to turn in the cat