Avis Car Rentals in Seattle from $26/day

2.0 Poor

Economy

Aug 8 2017

Cons: charged my account 1400$ for the hold charge of the rental. which screwed up my finances for my vacation. and there response was "there is nothing we can do and we don't offer compensation for this matter, it is not our fault the bank took that much." well who told them how much to take? never got an answer.

8.0 Good

Economy

Jul 26 2017

Needs more staff

Pros: Great car. Glad the provided explanation about tolls.

Cons: Picking up the care took close to an hour because the line was long and there were not enough people on staff to move through it quickly. I also tried calling the drop off location a few times to see if a slight extension was acceptable, but no one ever answered the phone.

5.6 Okay

SUV

Jul 21 2017

Suggestions

Pros: Nice staff and clean area ..

Cons: Car rental terminal is a bit far from the airport terminal which have to take shuttle bus to the terminal ... it takes a little bit more time before you need to get in to the terminal

10.0 Excellent

Full-size

Jul 1 2017

Pros: Ease of pickup

5.6 Okay

Premium

Jul 1 2017

Pros: Ability to return the car to a different location than initially reserved

Cons: "Premium" didn't seem to be an actual category when I arrived to pick up my rental. I was asked how many were in my group and then offered a camaro. When I asked for a four door sedan I was told a charger was expected within 2 hours. I chose an SUV which was okay but not what I reserved. The description of a premium car was a Chrysler 300 or similar when I booked. It was clear this was not an option when I arrived.

10.0 Excellent

SUV

Jun 29 2017

Friendly service

Pros: I appreciated the desk agent who assisted me with my rental (Felisha). She was quick, efficient and friendly - which is a huge change from experiences I've had with other rental companies who are typically staring at their computer, and unfriendly. This was my first Avis rental from SeaTac & I will definitely rent from them again.

8.4 Excellent

SUV

Jun 13 2017

Pros: Perfect size and great has mileage plus customer service did handle early issue well

Cons: Initial vehicle given was faulty and had to wait for replacement

2.0 Poor

Economy

Mar 14 2017

Pros: I reserved a car, according Avis description, "4 doors and 5 passengers". In Seattle I was given a Smart-2 door and 2 seats car. After I asked for a car with a back seat, I was told it is my fault- "next time you should reserve a bigger car!". Took an argument to get a car with a back seat. Maybe I should have had my kids going in the trunk?

10.0 Excellent

Standard

Feb 24 2017

Pros: Fast service

6.0 Okay

Intermediate

Jan 17 2017

Unclean car

Pros: Great location with no long lines.

Cons: unclean car. Looked like it had been on an off-road trip. the attendant gave an excuse that they dont have a car wash but that does not really help me.

4.8 Okay

Full-size

Oct 13 2016

Cons: Poor customer service and support. Overcharged by double the original quote

10.0 Excellent

Intermediate

Aug 22 2016

Rent here- fast service!

Pros: Cancelled my reservation at Fox after standing in line for 45 minutes and not moving. Avis was fast and easy!

4.8 Okay

Full-size

Apr 2 2016

Told car type available. Had to pay for upgrade

Cons: Price quoted on kayak was not honored.

10.0 Excellent

Full-size

Mar 2 2016

Pros: Did not rent the car

4.4 Okay

SUV

Oct 26 2015

Vehicle not up to standards

Pros: Pick-up was easy and the price was good.

Cons: Car was really mediocre. It was not delivered clean and a similar category (SUV) in other companies offered a much better and bigger car.

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