Guest Reviews
Overall Rating
7.5
Good
Based on 64 reviews
Overall
7.5
Cleanliness
7.9
Comfort
7.7
Pickup/Dropoff
7.4
Value for money
7.3
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Avis car rental prices in Seattle
| Economy | $40/day |
| Compact | $40/day |
| Intermediate | $26/day |
| Standard | $27/day |
| Full-size | $27/day |
| SUV | $56/day |
Pros
"The customer service was excellent!."
"Car was clean, at least"
"Rental agency gave excellent service."
Cons
"Car not available on arrival."
"Credit Card payment > $530."
"Customer service is a bad joke."
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
great car
car available
return the car
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2.0
Wrong location
Cons: I was unable to get the vehicle with Avis. When I submitted the search on your site, I entered SeaTac in the search criteria before selecting Avis. However, the Avis location where my reservation was ended up being in downtown Seattle. I was left with no vehicle for my family and luggage at the airport and had to make a last minute purchase with Hertz instead. I ended up paying nearly twice as much as my original reservation and left the airport hours later, since it was last minute and Avis and most other vendors were out of cars.
review from
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2.0
poor service
Cons: I showed up at 5:10 at the downtown Seattle rental office, which I didn't realize closed at 5:00. The door was locked and the clerk shook his head "no". I called Avis to see if we could instead pick up a car at the airport. They said, yes, but the price was now almost double what they quoted. I said I would then prefer to pick up the car the next morning when the downtown office opened. The representative said there would no longer be a car at that location. I cancelled the reservation.
review from
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2.0
I was told the pick up was at sea tac it was not had to go to Seattle
Pros: Nothing
Cons: It cost me $ 50 to take a cab to Seattle and go an hour out of my way. I will never use this service again I had only 2 days to spend with my grandkids. Horrible to be given the wrong info especially when I. Allied ahead to make sure the 5th street location was at the airport. I was told at Sea Tac I could not get a car there it would be $100 per day and only a convertable or truck would be available. Very upsetting .
review from
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8.0
Good car - I thought the insurance portion was a scam!
Pros: Easy to find car, good rate, overall I was very happy!
Cons: I assume the insurance was from Avis and not through a third party or Kayak, If I had needed to use the insurance, it seemed cumbersome and not just a drop off at Avis and they would take care of it. I will never use this insurance from Kayak again and I found the practice on how you sell it very misleading. Because of this - I may not ever use Kayak again.
review from
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6.8
Cons: Return to Vancouver where we were questioned about a "spot" on the fender and asked about a "clean ticket" that was to be issued from SeaTac pickup.....because SeaTac did not do this, we had to wait in line at Avis, Vancouver for over 40 minutes just to get a reprinted close ticket!!!!! Waste of time!!!! The car while it drove well was uncomfortable to sit for any long period more than 1 hour and we drove around Washington State and into British Columbia....buy some Fords please.
review from
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5.2
Cons: Couldn't get the car I had originally picked,due to the ECLIPSE and very high request for compact cars so I had to pick a car from an available upgrade system.
review from
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7.2
Cons: it always winding up costing considerably more than estimates. Also when there are lots of people in line at the airport to rent the car and many empty service desks, it is aggravating.
review from
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2.0
Cons: charged my account 1400$ for the hold charge of the rental. which screwed up my finances for my vacation. and there response was "there is nothing we can do and we don't offer compensation for this matter, it is not our fault the bank took that much." well who told them how much to take? never got an answer.
review from
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8.0
Needs more staff
Pros: Great car. Glad the provided explanation about tolls.
Cons: Picking up the care took close to an hour because the line was long and there were not enough people on staff to move through it quickly. I also tried calling the drop off location a few times to see if a slight extension was acceptable, but no one ever answered the phone.
review from
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5.6
Suggestions
Pros: Nice staff and clean area ..
Cons: Car rental terminal is a bit far from the airport terminal which have to take shuttle bus to the terminal ... it takes a little bit more time before you need to get in to the terminal
review from
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10.0
Pros: Ease of pickup
review from
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5.6
Pros: Ability to return the car to a different location than initially reserved
Cons: "Premium" didn't seem to be an actual category when I arrived to pick up my rental. I was asked how many were in my group and then offered a camaro. When I asked for a four door sedan I was told a charger was expected within 2 hours. I chose an SUV which was okay but not what I reserved. The description of a premium car was a Chrysler 300 or similar when I booked. It was clear this was not an option when I arrived.
review from
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8.0
Good car - I thought the insurance portion was a scam!
Pros: Easy to find car, good rate, overall I was very happy!
Cons: I assume the insurance was from Avis and not through a third party or Kayak, If I had needed to use the insurance, it seemed cumbersome and not just a drop off at Avis and they would take care of it. I will never use this insurance from Kayak again and I found the practice on how you sell it very misleading. Because of this - I may not ever use Kayak again.
review from
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6.8
Cons: Return to Vancouver where we were questioned about a "spot" on the fender and asked about a "clean ticket" that was to be issued from SeaTac pickup.....because SeaTac did not do this, we had to wait in line at Avis, Vancouver for over 40 minutes just to get a reprinted close ticket!!!!! Waste of time!!!! The car while it drove well was uncomfortable to sit for any long period more than 1 hour and we drove around Washington State and into British Columbia....buy some Fords please.
review from
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7.2
Cons: it always winding up costing considerably more than estimates. Also when there are lots of people in line at the airport to rent the car and many empty service desks, it is aggravating.
review from
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8.0
Needs more staff
Pros: Great car. Glad the provided explanation about tolls.
Cons: Picking up the care took close to an hour because the line was long and there were not enough people on staff to move through it quickly. I also tried calling the drop off location a few times to see if a slight extension was acceptable, but no one ever answered the phone.
review from
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2.0
Wrong location
Cons: I was unable to get the vehicle with Avis. When I submitted the search on your site, I entered SeaTac in the search criteria before selecting Avis. However, the Avis location where my reservation was ended up being in downtown Seattle. I was left with no vehicle for my family and luggage at the airport and had to make a last minute purchase with Hertz instead. I ended up paying nearly twice as much as my original reservation and left the airport hours later, since it was last minute and Avis and most other vendors were out of cars.
review from
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2.0
poor service
Cons: I showed up at 5:10 at the downtown Seattle rental office, which I didn't realize closed at 5:00. The door was locked and the clerk shook his head "no". I called Avis to see if we could instead pick up a car at the airport. They said, yes, but the price was now almost double what they quoted. I said I would then prefer to pick up the car the next morning when the downtown office opened. The representative said there would no longer be a car at that location. I cancelled the reservation.
review from
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2.0
I was told the pick up was at sea tac it was not had to go to Seattle
Pros: Nothing
Cons: It cost me $ 50 to take a cab to Seattle and go an hour out of my way. I will never use this service again I had only 2 days to spend with my grandkids. Horrible to be given the wrong info especially when I. Allied ahead to make sure the 5th street location was at the airport. I was told at Sea Tac I could not get a car there it would be $100 per day and only a convertable or truck would be available. Very upsetting .
review from
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5.2
Cons: Couldn't get the car I had originally picked,due to the ECLIPSE and very high request for compact cars so I had to pick a car from an available upgrade system.
review from
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2.0
Cons: charged my account 1400$ for the hold charge of the rental. which screwed up my finances for my vacation. and there response was "there is nothing we can do and we don't offer compensation for this matter, it is not our fault the bank took that much." well who told them how much to take? never got an answer.
review from
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5.6
Suggestions
Pros: Nice staff and clean area ..
Cons: Car rental terminal is a bit far from the airport terminal which have to take shuttle bus to the terminal ... it takes a little bit more time before you need to get in to the terminal
review from
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5.6
Pros: Ability to return the car to a different location than initially reserved
Cons: "Premium" didn't seem to be an actual category when I arrived to pick up my rental. I was asked how many were in my group and then offered a camaro. When I asked for a four door sedan I was told a charger was expected within 2 hours. I chose an SUV which was okay but not what I reserved. The description of a premium car was a Chrysler 300 or similar when I booked. It was clear this was not an option when I arrived.
review from
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Where can I find Avis car rentals in Seattle?
1919 5th Avenue, Avis car rentals
