Bethel Hotels

Convenient for what I needed

Asked for a non-smoking room. Got a past smoking room dedicated non-smoking for us and smelled like "cleaned up smoking room". Stunk. Hope I don't get charged for "smoking clean up charge".

Check in

They would not change the room when I made a mistake the other hotel did. They did not go above

Simple, good value.

Rooms smelled a little musty.

I liked how clean it was and how comfortable the bed was. The location was great as well!

I have no complaints.

Our room was on the first floor, it was very clean, the staff was very nice when we checked in, the beds were comfortable. We would stay there agsin. Also, there's a pizza place right across the street if you don't want to drive anymore.

I thought the door for the bathroom was narrow. Most places have a wider door and a much taller toilet. This toilet is very low to the floor.

The room decor. The bed was comfortable. The people were very nice. The price was affordable. Clean bathroom and clean bed!

The bathroom did not have a fan. The room did not have an individual thermostat and it was chilly. The bed needed another blanket.

I liked everything! -Especially the personable and helpful staff.

Interior corridors.

Soundproofing of room was inadequate - could hear tv and people speaking in next door room throughout night

It was very close to the event that we attended that weekend.

Clean, comfort and nice hotel

Fast check in... friendly staff..

Bed was a little hard.

The staff were super attentive. The rooms were beautiful and the beds really comfortable. Great location right off of 84.

My only complaints is that I like a cold room to sleep in and I didn't like that the AC would shut off in the middle of the night, couldn't keep the fan to stay humming all night it would go off intermittently, so hard for a light sleeper.

N/A

N/A

i left a pair of sunglasses in room called reported it they never called back

Didn't like nothing

The staff was rude from the moment we arrived. Don't stay here

easy access from I 84

Liked: Spotless, warm and modern room/common spaces, great breakfast (great eggs, sausage), quiet, Good TV size. Easy to find. Convenient to highway. Free parking, free internet, non smoking, pool.

Disliked: Minor: Tv station analog reception & limited stations, Fireplace didn't work. Major: cleaning walked in on us hours before checkout, and asked when she should come back. No do not disturb sign.When told desk @ checkout, sl. annoyed & dismissive.

Bed was one of the most comfortable I've ever stayed in. Room was large, comfortable and beautiful. Staff was awesome.

The shower is a HORRIBLE design. It has a fixed glass wall that covers half of the opening. The controls are under the shower head, so you have to stand inside the shower to turn it on. Seriously. I have long arms, but couldn't reach the controls without being in the shower. No avoiding getting wet in the process, no way to adjust the water before you do so. I first was shocked with freezing cold water. I then was scalded with blistering hot water. It was only a moment before I got it adjusted, but By then, my flesh hurt. And because the shower is enclosed with a fixed glass wall, halfway, the floor got flooded with water.

Nice room, comfy bed. Clean room. Nice lobby and halls and TV. Good location.

Shower drain was blocked. One of two employees was not very polite or helpful (checking in), second of two employees was nice (checking out). Pool was dirty, water low. Loud children in the halls.

Comfortable room. Good price.

First put in smoking room. It was awful! But we were switched promptly without a hassle. Also, loud young men with "banging' noises till late at night.

Rooms were clean and quiet! Breakfast was nice and the distance from dining facilities and super markets

Hotel was very dark

This is an excellent property. It is located in a quiet part of Danbury, and nothing is within walking distance, so you will need a car to get around. The lobby is large and inviting. The staff is friendly and helpful. My room on the top floor (4th floor) was very large, clean, and quiet, with a comfortable king-size bed, flat-screen TV, and work desk. The bathroom was spacious, clean, and well-lit. The internet speed was great. I would choose to stay at this property again in the future.

The room was nice

The ac was extreamly noise.. Some of the utility pipes were noise as well

I booked for the incorrect night. At the front desk they changed it and cancelled the other night but I was charged for both nights regardless even though I only stayed 1 night.

Idyllic New England setting. Awesome gym facility. Wonderful outdoor pool with a grassy play area and both freshly prepared lunch foods and a full bar at the snack bar. Nice tavern on site with cozy, old-fashioned wood burning fireplace, pool table and helpful staff. Walking trails and a golf course. Close to antiquing area of CT, dairy farms and more. We had 40+ stay for a wedding in the area; it was a fantastic experience. Nearly all of the staff were friendly. Rooms clean.

I lived and worked in the area about 15 years ago and I remember the hotel as it was then. They did a great job on the renovation, and it has made the inn a very welcoming place.. I was very impressed with the condos on the property.

II had invited friends to the brunch at the Heritage Inn and I was very disappointed with the quality and quantity of the food. I had asked the staff at the front desk what was on the brunch menu; they did not know. .

Great location for traveling. Lowest price. Wifi worked great.

Room was tiny, everything is old and worn down. Stairs/door were rickety.

The beds were very comfortable. There is a great Indian restaurant on the premises. The temperature controls were very good. The TV was nice and big.

The sink was pretty small, and some of the trim could be touched up. There was no closet.

Close to major road access.

Men fooling around in our hallway until 3 a.m.; knocking on our door, riding the luggage carts down the hall and drunk! We were on the second floor and our hallway was open to the main lobby and front desk There was no reason that hotel did not act.

The staff the dining area

No

the location was perfect for my purposes, everyone was very nice the rooms were older but updated and clean. Breakfast was very good

they are not finished with updating I hope. Nedd to put the stairs back quick little kids wouldnt be stopped by the yellow caution tape. They someplace larger for breakfast. So guests are not on top of each other

The size of our room was fantastic. There was more than enough room for 3 or more people. It was clean, but it could use some modernization. The breakfast was more continental, coffee, a muffin, cereal, toast * yogurt. It did fill you up, and you really didn't need more choices. The resident dog Charlie, was very friendly and well behaved.

The rooms could use some up dating.

Easy access to/from interstate. Rather nice flat screen in the room.

VERY close to the interstate. You will hear road traffic all the times, and you will want to have earplugs at bedtime. Older structure

Location was good for the business trip.

Everything. Was a smoking room when it was not supposed to be. No other available rooms. Rude staff. No parking places.

Attentive service - we requested a crib at check/in and it was in our room when we got there. Breakfast was extensive.

The walls were very thin, we heard any water running next door, and all the noise from late arrivals outside our room.

Generally my room was in dire need of a facelift. The sink faucet in the bathroom was loose as was the molding on the floor. The refrigerator barely kept thing cool.