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Its location was excellent, as the Old Town, shopping area, bus and train stations were so easily accessible. Also liked the location along the river.Our room was located at the back of the hotel, and was very quiet.
Two female travelers: Comfortable beds, safe, clean room. Just across the cool foot bridge to everything downtown. Good location -- walkable to the Gugg. Very welcoming of foreigners and most of the staff speaks English very well and were able to communicate complicated transit directions to me (like how to get to the bus that takes you to the airport) despite my limited Spanish. We were even able to borrow an adapter for our phones. It's not "the perfect" central location, but good price relative to hotels that are right at the city center. If you want the air conditioning to cool you room down, leave a key in the placard when you leave for the day, otherwise it turns off to save energy. Room smelled clean and fresh. We were fine with the size of the bathroom area. The lobby sitting area needs a good dusting/cleaning and maybe new carpet in the hallways.
close to major city attraction
Close to Guggenheim museum The smallest single room I have ever had. No accesible plugs for working in the room's desk, I had to bend beneath the desk and unplug the refrigerator. Wifi working very poorly. Not good conditions for a business hotel.
location and price
Rooms, Location, Breakfast, Hotel staff Too much people; problems with internet connection; the internet is not free of charge.
Central location Internet isn´t free
Clean room, easy access, you can walk almost to every city's corner. Price of breakfast
La amplitud de las habitaciones y la tranquilidad que se respiraba El trato recibido y la atención del personal fue correcta pero sin gran amabilidad, la habitación emitía un cierto olor a humedad y había bastante polvo debajo de la cama. La decoración era de dudoso gusto. Hacía un excesivo calor en unos pasillos kilométricos (sensación de estar en un hospital) y la atención de la cafetería era bastante mejorable (por no hablar de la calidad del menú que ofrecían, hacía tiempo que no comía tan mal).
Good reasonably priced food, clean comfortable room, nice bar area and also met some nice people. NA
the location and neighborhood are good, it's comfortable to take a walk there. we booked a double bed room in advance, but they gave us a twin bed room and didn't explain anything to us
Location atmosphere decor
I have apprecciated the central location of the hotel. Parking nearby is expensive and not easy. I have not enjoyed the noise in the early morning.
Pets allowed and location, fully restored No parking
Location Floors are noisy
we had 2 single rooms well furnished and clean lots of choice at breakfast and very sympathetically refurbished as always would like to see cheaper single rooms than doubles
Comfortable room, spacious for european standards. Bed was amazing. Very clean. Hotel smells delicious. Friendly staff. You can hear the noise from the hallways and contiguous rooms.
good situation for the old part of the city and access to the Guttenheim museum
The location was great, very central. The room was very nice and great value for money.
Location Purple decor
The breakfasts Smelly drains in the bathroom
Very nice hotel, great location, easy walking distance for all the sights. No hotel parking but underground car park only 1 block away.
location,excellent bathroom Dark room no natural light
Great location A little pricey for the stay
location good but extremely noisy. Bins collected each morning at 5.30 am. little atsmophere. possibly the most uncomortable bed I have ever slept in.
Please write at least 15 words
Good position with benefit of garage. Good buffet breakfast. Helpful and smiling staff- we would definitely return and recommend it.
very central the views
Location. Internet access. The wireless device from the floor my room was located always was unaccessible, I had to connect the device from another floor, giving me worse connection.
I liked the location. quite room like I asked in my booking, breakfast, clean room. Bed litle bit hard and bedclothes coud be modern and better quality.
good parking facilities and a good rate, excellent location paper thin walls, could hear too much from next room.
The location of the hotel is excellent for shopping in Bilbao. The hotel staff were very helpful when needed. No, everything was very good.
Having to pay 30 euros for the use of the spa, not nearly enough space to hang my clothes, no tea/coffe making facilities in the room. You don't always want to go straight downstairs to the restaurant in the morning.
The fact that you have to pay 6 euros for wireless access !!!
Superb bed, spotless room and bathroom, very helpful and polite staff, really close to metro station. 50 euros for a hotel like this is a real bargain!
The friendly welcome and helpful staff. The glass partition between sleeping area and bathroom. I prefer more privacy.
Excellent pool and bar Unusual see through shower?!
The BIO1 room is fantastic. The buffet breakfast was very good. The BIO2 rooms look too clinical.
relaxation and luxury
i like the hotel the print machine was tree days broked
The Hotel was clean airy and gave the impression that as a guest you were important to them. There did not appear to be a vegitarian option on the daily special menu, I may be wrong but I do notthink so theday we were there.
For taking a look at the "Casco Viejo " the location couldn´t be better. The floors really do make a lot of noise.
location was excellent and staff very friendly and helpful the price of breakfast was different at booking.com and in the hotel, so hopefully this will be corrected to the website
This hotel had a great location in the Casco Vieja section of BIlbao - a very picturesque part of the city. When we had a last minute change in plans, the hotel was able to accommodate us which we greatly appreciated! The price was very reasonable, too.
Accessibility to the old quarter and museums difficult access to check in with bags etc, needing to be carried a half kilometer from the parking building. The wi-fi internet was slow, no connection in room, poor connection in lobby. Use a LAN cable in room if you visit (hidden behind the desk and not advised until we checked out).
Bathroom Bedroom floors noisy when people check out early
very good located in historical part of bilbao.close to everywhere.
Location in the old town was great Parking was approx. 6 blocks away and cost over 17 eu per day
situation in Casco Viejo, very welcoming staff, large modern room and decent sized bathroom breakfast costs extra and is not anything special (mostly pre-packaged croissants and biscuits) but it may be your only choice early Sunday morning
This hotel is very close some famous restaurant and bar. Our room smelled like cigarettes. It let us uncomfortable.
very good located in historical part of bilbao..
The staff were nice and friendly.The hotel is in a pedestrian area with lots of shops,restaurants etc on the doorstep; We only stayed for one night and it suited our purpose.
Nice room with wifi (quite strong signal), helpful staff, perfect location - close to the casco viejo (5-10 minutes walk) and tram station going to the main attraction (Guggenheim Museum) Breakfasts could be better (for these who do not prefer cereals nor cakes there is an option of a toast with jam... no ham, no cheese)
Clean, generous room, excellent location near old quarter. 50m from a pleasant tram ride to the Guggenheim. Limited parking
Excellent service and great to have free parking in the city centre. The twins are bigger than the doubles if space is important to you.
Location is great, next to the old town and next to tram line. Private parking for free behind the building, easy to get in and out. Helpful staff. Nice room for 3, with 2 windows, TV, big beds, very clean. Nice, new and very clean bathroom. Will stay there again. Excellent value for money comparing to other hotels in Bilbao. I'd suggest adding more light/lamps for the nighttime, it's dark in the room with the shutters closed.
very helpful staff, gave us a map & booklet on Bilbao free parking a little noisy with the window open
Hotel staff very helpful. No Bar
Front desk staff were extremely helpful and courteous. Very quiet room on the second floor. All public transportation easily accessed from hotel. A suggestion: perhaps manually controlled vent fans to give the air in the rooms a bit more circulation as it can be quite humid
quiet hotel of character in a small square a stones throw from the tram terminus
Very friendly and helpful staff!
I travelled with my teen-age son and we spent 4 nights at the Sirimiri hotel. The location of the hotel was perfect for sightseeing and walking about the old part of town. It is literally 3 min from the old town with all the bars and taverns and a very pleasant 15 - 20 min walk to pretty much everything else - the Theater, Cathedrals, the Guggenheim Museum, Termibus bus terminal. It is 1 min walk from the Atxuri train station (trains to San Sebastian) and a tram stop. At the same time, the hotel is located in a quiet side street right next to a small square with a beautiful church and a couple of beer/breakfast places. The hotel staff was very helpful in explaining to us the location of things we wanted to vist while at the same time completely non-obtrusive. They were always there when we needed them and had complete regard for our privacy. I am grateful for their kindness and human feeling!! I do not have any complaints about the hotel itself, except that there is a construction site right next to it but they operate during working hours when tourists are expected to be out and about town.
The staff were extremely helpfull. The hotel was well cared for.
Very pleasant and helpful owner/staff The stairs may pose a problem for some
Lovely historic hotel in a great location in the Casco Viejo, near everything. The room was pretty, the bath was very nice, and the staff was friendly. Even tho it rained, we enjoyed the balcony. The heat didn't work, but it wasn't too cold out. Street noise made it necessary to use earplugs to sleep.
Quaint little B&B in the heart of the atmospheric Bilbao old town. Street noise (drunken laughter and shouting from nearby bars) is a real problem in some of the rooms.
I liked the funky decor. The reception desk staff were very nice, spoke good english. Be warned, there is no lift and you must carry your luggage upstairs.
Location in old town is a plus; rooms and common areas are basic but clean; staff is friendly and helpful. Rooms at the front of building are very noisy, as the fun from the local cafes/bars spills out onto the street. There is no lift in the building, so be ready to carry your bags upstairs.
Position is excellent for access to transport, sights and is located in a very interesting old area of town. Noise from street in front rooms
Lovely bedroom and hotel, welcoming and helpful staff. Very good location, quiet, clean and cheap.If you take your satnav, take the name of the street in basque (andra maria kalea) too because some satnav don't find "santa maria". Breakfast not great.
The location was great. The restaurant recommendations were helpful. The breakfast was marginal.
A charming building, kind and helpful staff, clean and comfortable rooms, gracious manager/owner, and fantastic location. Don't hesitate to book with the Iturrienea Ostatua. Even with earplugs, the breakfast noise will wake you if you are in a room that is just off the main lobby, even having said that, I would stay there again.