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Alameda de Mazarredo, 61, 48009 Bilbao, Basque Country
0.0 mi from
extremely good location
Hotel is good and clean. The big artistic column(?) made of gravels is very impressive. The staffs in front desk are not very professional. They charged me twice because they didn't check that they charged on my credit card when I booked using booking.com. So, I'm arguing rightnow. Be careful, everybody!!!
Excellent location, very friendly and helpful staff. We had a very quick stay and did not have the full experience of staying at the Carlton. The concierge was very friendly offered to hold our bags while we explored the city after check out
A nice Hotel in downtown Bilbao It might need some renovation in a year or so - the restaurant is just ok
Quiet location - in the park. Not enough closet space The eggs and 'hot' food was cold.
The position of hotel with the coloured glass windows overlooking the river - superb spot to sit in the room and just view the river and only 5 mins walk to Guggenheim Musuem. The restaurant was lovely and also had a very good bar with tapas - excellent. Bathroom decor glamourous.
Excellent & convenient location, very helpful and pleasant staff. View on the river from our room was beautiful. Room was spacious. The room was always very clean, but so much chlorine bleach was used in the laundering of bed linen and towels the whole room smelled enough to make us ill! The water also seems to be very chlorinated. Our pajamas smelled like bleach and there is simply no excuse for this as non-smelling bleachs do exist!
This is the best small luxury hotel of Bilbao at a veru reasonable price.
Great location, friendly staff. Smoke from bar on ground floor spreading to all floors of the hotel. Noisy street (although not the hotel's fault)
Amazing location, clean rooms and friendly staff Room was smaller than expected
Very good location. Maybe designers of Miro Hotel had a specific opinion about design. The black floor and red pillows are not a design. There is very uncomfortable location of the equipment in the room. Cloakroom is located beside pillows. There is no bath in the bathroom – only shower. And direct hole from bathroom to the sleeping area. Dripped water falls straight from bathroom to the bed. It is terrible!
Very helpful Staff, Great location, easy walk to Guggenheim etc.
Personal service is good, very friendly and ready to help with everything. It is a comfortable 3 star hotel. Situated between Gugenheim and old city center. Breakfast buffet was also very good for the hotel category (with fresh fruit, serrano ham, juices, cereals, eggs....), only the coffee was not so good. Free Wifi and a computer at the lobby for free use. For short stays is perfect. Walls are very thin, you can hear everything. My room was at the end of the aile but I could hear the drink machine near the lift. Room was very small, ok for one person but not comfortable for too. Hotel is mostly renewed, rooms are fine but the bathroom design a little bit oldy. A lack of natural light make everything a little bit dark, also my room which has inside view but with no possibilities to open the window.
Excellent value for money. Large and spacious rooms, refurbished and comfortable beds. Excellent breakfast buffet and the staff especially friendly and helpful. The hotel is located very central, walk from the hotel to the Guggenheim Museum, the Old City and elsewhere, it is the reason why the garage is very useful (and not expensive at all). Very avant-garde design.
Friendly and helpful staff, good location, availability of underground parking at the hotel, nice breakfast, quiet room. old room (number 212) and very basic not at all up to normal NH standards, parking is very difficult for a big car, the neighbourhood seems to be not too good but it is very close to Guggenheim, a shopping mall etc. all of which are across the bridge.