Reviews for Budget in Bethesda
- All reviews 100%
Nov 21 2017
Cancelled my reservation with 30 minutes notice
Cons: They called me 30 minutes before pick up to tell me they didn't have a car for me and made no effort to fix the situation. They were very unapologetic and didn't even care to offer any useful help.
Jul 15 2017
Too busy talking
Cons: Staff at drop-off were far more interested in continuing with what appeared to be a personal conversation with a friend/customer rather than helping those standing next in line.
May 19 2017
Competition is way ahead...
Cons: They don't pick you up even if close proximity as only one person. They probably many customers to across the street at enterprise. The insurance purchased online is dreamed upon as it's in expensive but has worked some not for others. so cancelled Alliance insurance and purchase one with budget. Would have been easiest to go with enterprise...less frustration and head. I agree with someone else I was quickly ushered out but if given more to understand the important features of the car such as headlights and gas tank would be helpful.
Jun 6 2016
Cons: The pickup manager was rude and the car smelled strongly of cigarettes.