Reviews for Hertz in Bethesda
- All reviews 100%
Jan 16 2018
Pickup nighmare - alter pickup location
Cons: Arrived @ Bethesda only to find it closed. Called 800 operater said transferred pickup to 99H St in D. arrived to find he didnt transfer. Second phone call no record of transfer. Wasterd an hour on phone--no result. onsite staff intervened to get car assigned. Dont think call agent was in US. Charged me another day when i returnrd car.
Sep 15 2017
Pros: Nice to be able to pick up and drop off somewhere else other than the airport.
Cons: Suggestion: for the pick up and drop off locations identify the name of the business attached to the address. For example, my pick up location was in the lobby of a hotel. Instead of just providing the street address, add that it is located in the lobby of x hotel.
Sep 10 2017
Pros: Once I found the desk, my experience was hassle-free.
Cons: Hard to find the Hertz desk hidden in a hotel on the corner. Poor signage.
Mar 7 2017
Pros: First time using Hertz. Very Friendly staff.
Cons: Car smelled awful, very dirty inside. Was only given one car option.