Pros: The staff on site weren’t helpful but my experience was salvaged by a wonderful customer service representative.
Cons: They could have answered my initial plea to understand the nature of the situation. Instead I needed to resolve the issue after the fact with customer service.
Pros: The pickup and dropoff procedures were straightforward and uncomplicated. The car performed well throughout the trip.
Cons: The car did not have cruise control, though it was not stipulated in any advertising that it would. And the windshield wipers needed to be replaced.
Pickup nighmare - alter pickup location
Cons: Arrived @ Bethesda only to find it closed. Called 800 operater said transferred pickup to 99H St in D. arrived to find he didnt transfer. Second phone call no record of transfer. Wasterd an hour on phone--no result. onsite staff intervened to get car assigned. Dont think call agent was in US. Charged me another day when i returnrd car.
Pros: Nice to be able to pick up and drop off somewhere else other than the airport.
Cons: Suggestion: for the pick up and drop off locations identify the name of the business attached to the address. For example, my pick up location was in the lobby of a hotel. Instead of just providing the street address, add that it is located in the lobby of x hotel.
Pros: Once I found the desk, my experience was hassle-free.
Cons: Hard to find the Hertz desk hidden in a hotel on the corner. Poor signage.
Pros: First time using Hertz. Very Friendly staff.
Cons: Car smelled awful, very dirty inside. Was only given one car option.
Smelled of smoke.
Pros: Convenient and good price.
Cons: Car smelled like someone had smoked in it. Older car.
Pros: Pickup and Drop off were the most impressive.First, I loved getting a good price and not having to go to the airport. And secondly, the pickup and drop off were exceptionally easy. The Ford Focus got us around, but was jerky taking off from stoplights, etc. I should probably get an upgraded car next time.
Pros: Car was comfortable and staff was courteous.
Cons: They did not have the size car we reserved at puck up and only had a significantly smaller car available. We had to wait a long time to get a car the size we reserved.
Pros: Service of the helpdesk
Cons: The dropoff was delayed by the contract problem
Where can I find Hertz car rentals in Bethesda?
Top tips for renting a car from Hertz in Bethesda
- 25% of our users found rental cars from Hertz in Bethesda for $38 or less
- Book your rental car from Bethesda in Hertz at least 1 day before your trip in order to get a below-average price
- Compact rental cars from Hertz in Bethesda are around 49% cheaper than other car types, on average