Book Budget car rentals at Jacksonville Airport

Reviews

Recent reviews

Traveler rating

Wonderful

14

Very good

8

Good

0

Okay

10

Fair

0

Mediocre

0

Poor

29

Find reviews that mention:

car was cleanfriendly staff

get the carnever rent

car availablenext day

returned the carpick up and drop

car smelled

2.0

It took over an hour for Budget to bring my car. Apparently they assign you a rental car that another customer just dropped off, and then you wait until the car is cleaned up and gasoline added to it, and then they bring to you. There were already 20 people waiting in the garage for their cars. Took me 1 hr and 10 minutes to get mine. HERTZ or SIXT doesn’t have this issue. AVIS & BUDGET are the worst at JAX. Avoid at all cost, unless you have time to wait in the garage.Reviewed Feb 1 2025

review from

4.0

We had to wait nearly 45 minutes for them to deliver our car. Then they delivered us a bill at drop off that was $214 vs your estimate of $167 Why? We rejected insurance because it is covered under our credit card but they charged us anyway for $35. Brian Huber and Tania at drop off we’re like -hey too bad, we can’t do anything about it They charged us $8 for gas to allegedly fill the tank which we had done about 10 miles outside the airport. So they claim we got 12 miles a gallon after a trip where we averaged over 25mpg-yes I have the receipts to prove this all When we tried to resolve this with the ineptly named customer service it took 4 calls and lots of HOLD to get anywhere. And now resolution is under appeal One employee couldn’t even locate our rental after we gave her the name date and location, because we hadn’t memorized the 11 character reservation number which was packed away It was a good vehicle delivered late by an organization which so far has left us VERY angry And we are unlikely to ever rent from them again if this is how they treat their customersReviewed Dec 23 2024

review from

8.0

Fast service and a one day rental car should be cheaper.Reviewed Oct 13 2024

review from

2.0

The experience was terrible. I’d avoid BUDGET at all cost. The lines were long and the agents were unfriendly. Additionally, they tried to add a $15.99 fee for fuel when I returned, even thought I’d already filled it up and returned it full. It’s a dishonest business practice that is not customer focused. Rent elsewhere, if you can.Reviewed Apr 30 2024

review from

2.0

We waited 30 minutes for our rental vehicle before they finally gave us another one that was not washed or cleaned out. They were unable to find the vehicle that the customer agent had assigned to us. The drop off line to enter the garage was long. The easiest part was handing the keys in for the vehicle.Reviewed Apr 22 2024

review from

2.0

I had to change drop off location, they wanted to charge $1200 extra… so I didn’t use the car at allReviewed Apr 21 2024

review from

4.0

Car was dirty, its was a wrangler hybrid witch I did not want. They had no other choice. They would not put me in another vehicle or offer an upgrade. It had tape residue all over the outside of passenger rear window. .Reviewed Mar 22 2024

review from

10.0

Front counter last was super sweet. Drop off lady was as well. Car was in great shape and a nice car.Reviewed Feb 26 2024

review from

10.0

Last minute rental. Employee at Jacksonville airport was wonderful to work with. Great experience.Reviewed Feb 19 2024

review from

2.0

After you checkin and head out to get the keys it all went downhill. We waited 2hours for our car to be brought around. Zero communication. Then they said our car doesn’t exist. RidiculousReviewed Jan 15 2024

review from

2.0

There where 20 people online and only one person working at the counter so it would have taken me 3 hours to get my carReviewed Oct 3 2023

review from

4.0

In between the line to confirm the reservation and get the car assigned and the “valet” to pick up the car, it was more than an hour added on to travel. The “valet” station was chaotic.Reviewed Oct 11 2022

review from

More

• Can I let other people drive my Budget rental car in Jacksonville?

  You can let other people who are traveling with you drive your rental car when you're visiting Jacksonville. However, you will need to let Budget know that you won't be the only one driving when you book Budget car rentals at Jacksonville Airport. Budget can add additional drivers to your reservation for a fee and let you split driving responsibilities with one or more people.

• Which car insurance packages are available for a Budget car rental in Jacksonville?

  While you won't be required to sign up for any car insurance packages when you book Budget car rentals at Jacksonville Airport, you will have the option to do it if you so choose. It might provide you with extra peace of mind as you take ownership of a rental car for a few days. Some car insurance packages that Budget offers include Supplemental Liability Insurance (SLI), Personal Accident and Effects (PAE), and Loss Damage Waiver (LDW).

• Will I need to pay a fee if I cancel a Budget rental car reservation in Jacksonville?

  When you first book a Budget rental car in Jacksonville, you'll have the option to either prepay for it or pay for it later. Anyone who opts to pay for a Budget rental car later will reserve the right to cancel their reservation without being charged for it. The only time you might be asked to pay a fee when canceling a Budget rental car reservation at Jacksonville Airport will be when you've already paid for it and want a refund.

• How much does it cost to rent a car from Budget at Jacksonville Airport?

  On average a rental car from Budget at Jacksonville Airport costs $48 per day.

• What is the most popular rental car from Budget at Jacksonville Airport?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Budget at Jacksonville Airport.

• Where can I find Budget car rentals at Jacksonville Airport?

  2400 Yankee Clipper Drive is the closest Budget rental location to Jacksonville Airport. The telephone number for this location is +1 904 741 6770.

• Does Budget offer shuttle or airport pick-up services from Jacksonville Airport (JAX)?

  Yes