Reviews for Budget in Jacksonville
- All reviews 100%
Feb 19 2017
Pros: The car was great
Cons: The teller who misrepresented their services when i picked up the car even after I asked specific questions to clarify and they tried to charge me nearly three times the amount for the rental. When I tried to contact them for an issue on the phone I was redirected for almost two hours to a computer which told me it couldn't assist with my problem, and when i was connected to a human thrice, each one of them basically said sorry, but we don't know how to help you extend your rental and they couldn't even connect me to someone who could and instead asked me to drive two hours to an airport to wait in line and speak to someone in person.
Feb 15 2017
Quick and Easy
Pros: I was in and out quickly. The staff was friendly.
Feb 14 2017
Pros: Overall, had good experience with renting car, except I felt like the sell push was too much.
Feb 12 2017
Pros: The staff was very polite and removed the ridiculous fuel charge for me, although I had to go to am inside desk to make this happen.
Cons: When I picked up the car, the gas tank wasn't totally full. On my way to return the car, I filed up the tank completely about 10min before arriving at the airport. Upon return they tried to charge me for fuel because the gauge didn't look 100% full. I had to go to the desk inside the terminal to have the charge removed. Pretty annoying.