Book Hertz car rentals at Jacksonville Airport

Reviews

Recent reviews

Traveler rating

Wonderful

6

Very good

3

Good

0

Okay

5

Fair

0

Mediocre

0

Poor

12

2.0

Upon picking the car up, we needed to switch the card and driver on file. They cancelled the reservation and made a new one, but messed up the drop off location. We got to the drop off location and were told to call Hertz, even though we were standing right there at Hertz. The person on the phone said we would have to call the original location to get the issue fixed but in order to leave we had to pay for their clerical error.Reviewed Feb 5 2024

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6.0

If your not a Gold member you could wait in line for a long time. Also when we returned the car they weee understaffed.Reviewed Dec 7 2021

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6.0

Pros:Drop off and pick up was good. The car had 62,000 miles and the car drove like it. Car had acceleration problems and needed a front end alignment.Cons:These older cars need to be serviced more often to see that they are safe and drive properly.Reviewed May 5 2021

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8.0

Pros:The JAX staff were wonderful. Our first vehicle had scratches, a bald tire, windshield wiper fluid light was on, and gas tank was not full. They swapped quickly for us.Cons:I would’ve preferred to have gotten a decent rental at first and not had to swap. Also, the Hertz drop-off location instructions for MCO in phone recording are incorrect. That should be fixed. All rental returns are in Terminal A, regardless of the airline you’re flying. Circled 3 times to find location.Reviewed May 2 2021

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2.0

Pros:Really didn't care for anything about this experience.Cons:The car had a near-flat tire before I could even get out of the airport parking lot. All valve stem caps were missing and all tires were low. Put air in them after looking for air at 4 gas stations. The front tire remained low or flat the entire weekend - to the point I could not drive the car. Repeated attempts to reach out to the Hertz Roadside Service line (hours and hours on hold) yielded no one to come change or fix the tire. I finally had to leave the car in the hotel parking lot and take a hotel shuttle back to the airport on our last day. This entire experience was a nightmare. I will not rent from Hertz again.Reviewed May 1 2021

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10.0

Pros:FAST IN AND OUT , FAST RETURN AND EXCELLENT RATECons:NOTHING IN MY OPINIONReviewed Feb 8 2021

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10.0

Cons:Long lines at counter to pick up vehicleReviewed Feb 8 2021

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3.2

Pros:Staff behind the counter was very friendly. That's it.Cons:Arrived on time (10:00) AM to pick up my compact SUV I paid for and was told there were no cars available. By 12:30 I settled for a Toyota Camry, otherwise I'd have been waiting there all day. There were a dozen other people waiting as well. That kind of delay for a long trip I needed to take was just awful.Reviewed Sep 24 2020

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10.0

Pros:Easy processCons:Wait to check in and get rental car at JAX was horrible!!!Reviewed Jun 16 2020

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10.0

Pros:Very quick and friendly staff. Really enjoyed the servicenCons:Better exit signs from the parking lot where the vehicles were.Reviewed Apr 25 2020

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6.8

Cons:I am a senior. I had no one to tell me how to use the key system. No one was around so I had to walk all the way back to the station to find out how to use it. Perhaps it would have been easier for the clerk to explain the key system to me.Reviewed Apr 3 2020

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2.8

Pros:The pick up staff was niceCons:The cleanliness of the car and the additional gas charge after I had already filled it back up right before dropping it off..rip off.Reviewed Feb 18 2020

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More

• How much does it cost to rent a car from Hertz at Jacksonville Airport?

  On average a rental car from Hertz at Jacksonville Airport costs $49 per day.

• What is the most popular rental car from Hertz at Jacksonville Airport?

  Standard (Class Standard SUV or similar) is the most frequently booked rental car type from Hertz at Jacksonville Airport.

• Where can I find Hertz car rentals at Jacksonville Airport?

  2400 Yankee Clipper Drive is the closest Hertz rental location to Jacksonville Airport. The telephone number for this location is +1 904 741 2151.

• Does Hertz offer shuttle or airport pick-up services from Jacksonville Airport (JAX)?

  Yes