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2.0
Rip off for my moneyReviewed May 23 2023
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2.0
Dollar Car Rental gave away my reservation before my scheduled pick up time. They had no alternative similar option to offer.Reviewed May 17 2023
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2.0
Two hour wait in line to get to the rental car desk. Then they didn’t have keys for cars, car seats, or the size car for our reservation. Charged us $30 for Sirius radio for a car that didn’t have digital radio.Reviewed Apr 8 2023
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2.0
They did not have a car available when I arrived. Several other travelers were also left waiting for cars to be returned and cleanedReviewed Mar 9 2023
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6.0
I reserved a full size sedan. Apparently they were all out and I was "upgraded" to a compact SUV. That was not an upgrade. Please don't call that an upgrade. I did like how easy it was to drop off.Reviewed Oct 22 2022
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2.0
Never got our car. They had no cars even though we reserved a car week ahead we had events that we had to attend. So we went to Enterprise and got a carReviewed Jun 8 2022
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8.0
The representative at the counter at Jax was great.Reviewed May 27 2022
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4.0
They charged us nearly twice the price at pick up because there was some issue with the booking. It cost us so much money and I was very disappointed.Reviewed May 25 2022
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6.0
Had to wait while cars were borrowed from other rental companies. I understand the shortage on rental cars but don’t make reservations for cars you don’t have available. I think next time I’ll just have family pick us up at the airport and forget about renting a carReviewed May 23 2022
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4.0
The problem I experienced was that the agent at pickup pushed the insurance on me, telling me “this is Florida, a no-fault state.” I believe most are. But having seen all the ads for the ambulance chasers, I buckled and let her add the $30. When I got home I asked my husband about it and he said it was torkelt unnecessary.Reviewed May 8 2022
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2.0
Horrible customer serviceReviewed May 2 2022
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2.0
They were totally overbooked and had no cars for anyone without a wait for hours.Reviewed Apr 12 2022
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