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2.0
Too much! I already gave an independent review. Never again.Reviewed Jun 2 2023
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2.0
You should drop them as a retailer In Jacksonville they didn’t have any cars and are very rude. I took a shuttle bus with 7 other people and when we arrived they told us they only had two cars and that only prepaid people would get them. We all had reservations and were told that didn’t matter. I lost 60 minutes of my life going there and back and then eventually had to book thru enterprise. The shuttle driver not an easy rent employee said they always let people down and they hate them too. Stop using this terrible retailer In Jacksonville.Reviewed Apr 27 2023
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2.0
Shitty place. Poor communication and organization. 10/10 will never use againReviewed Apr 21 2023
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4.0
Long wait at pickup. Beware the hidden fees (out of state, airport fees, etc)Reviewed Apr 21 2023
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2.0
There was nothing about this experience I liked. The staff was slow, and eventually told me that they didn't have a car for me to rent even though I had a confirmation. I will NEVER contact this firm again.Reviewed Apr 15 2023
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6.0
Pros: The people who work at Easirent were extremely friendly. Maria was working there when we picked up. The car was comfortable and clean. Cons: I'm not sure if Easirent has a shuttle they use to pick up at Jacksonville Airport. When I asked someone in a booth at the airport, he said that we could also take the Wallypark shuttle because it's the same complex. If we hadn't asked someone, I don't know how long we would have waited for an Easirent shuttle before finally calling and asking how to get to Easirent. When we got to the counter, there was only one person working the counter and she said that they were having system application issues. After waiting for a while, they talked to tech support and learned that Easirent does not have the internet capacity to handle the application. This is why it is always having connection issues. When we returned to the airport, the Wallypark shuttle picked us up and took us to the airport from the Easirent location. The driver also claimed that he didn't have to pick us up but Easirent doesn't run their shuttle and that he only drives for tips and he doesn't get paid. The door in the back of the shuttle flew open and we are lucky our bags did not fly out onto the highway! The driver claimed that the door never gets fixed.Reviewed Apr 10 2023
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10.0
The staff were friendly and professional.Reviewed Mar 29 2023
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4.0
After picking our luggage off the carousel we spent 1/2 hr looking for Easirent. There was no easirent at the airport car rental booths and repeated calls to the phone number I had for them went unanswered. Finally as I was standing in another line to see if anyone knew Easirent I saw a small sign that read, OFF SITE RENTAL. I took a chance and we rolled all our luggage across one of the airport drives. There was a shuttle waiting there and they knew of Easirent. The driver said Easirent does pick up at that location but Easirent shuttles don’t come very often so we should grab one of the Wally park vans. We took her advice and finally arrived at the Wally Park/Easirent location. Service was mediocre but the reservations were found and a car was waiting for us. Definitely not one of my easier car rental processes but it all worked out in the end.Reviewed Mar 22 2023
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8.0
Clean car and good service. They told me I needed full coverage insurance when I arrived and charged me $400. I later learned that my insurance would have covered it, so selling me on the insurance was disappointing to learn.Reviewed Mar 14 2023
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10.0
Thank you ☺️Reviewed Feb 9 2023
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6.0
The thing I was surprise is the deposit I had to give, still after 5 days of bringing the car back, it’s not back on my credit card. Plus I get deducted at least 7 % for exchange. Not good. ThanksReviewed Feb 7 2023
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2.0
This business should not exist. The entire experience was demeaning and exploitative.Reviewed Feb 5 2023
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