Reviews for Budget in Richmond
- All reviews 100%
Sep 24 2016
Pros: Check in line was slow, and no customer service to speak of.
Cons: Car worked well and check in was easy.
Sep 16 2016
Rude lady at the check in desk.
Cons: The airport had NO, I repeat NO cars even though I was allowed to book one online. Then to make matters worse the lady at the counter was very rude to us when we arrived. I will never rent from Budget again.
Aug 16 2016
Ban the Toxins
Pros: I'm not one that is ordinarily troubled with odors and smells, but whatever agent was used to clean/freshen the car I was given should be banned. My hair, clothing, personal affects reeked of it hours after I'd returned it and my nostrils burn still. Never again!
Jul 27 2016
Awesome customer service
Pros: Easy check in and check out