Reviews for Budget in Santa Ana
- All reviews 100%
Jul 11 2017
Cons: 1.5 hr wait to get the car, they had closed the counter in the airport, and only opened the one in the garage, it was 90 degrees out side and everyone was standing there. Their explanation was that we are cheaper than other rentals, so a long line is justified! They were actually not much different than others when I booked! Just bad luck! The car was just cheap and subpar for the class... Returned the car an hour earlier, they charged me $10 late fee...went to counter and they said "oh, sorry"! And they took it off...another 30min of my time. Never again renting from budget at SNA...You get what you paid for!
Jul 10 2017
Cons: Long wait on pick-up -- seemed disorganized.
Jun 2 2017
2 thumbs up
Pros: Quick and easy! Conveniently located at the underground parking below the actual airport terminal!
May 14 2017
Pros: Car was fine
Cons: Undue late fee charged at turn in, had to call back to get it reversed.