Reviews for Budget in Santa Ana
- All reviews 100%
May 14 2017
Pros: Car was fine
Cons: Undue late fee charged at turn in, had to call back to get it reversed.
Apr 9 2017
Terrible costumer service
Cons: The manager refused to assist in resolving the overcharge. Will never rent with Budget again. They engage in fraud.
Apr 8 2017
Cons: I had a $10/daily - 12noon arrival and an 8pm drop-off requested and quoted. When we arrived at noon the young lady at the counter was more concerned about where she and her coworkers were going to get lunch than helping us get our car. Apparently they didn't want chipotle again. She tossed paperwork at us and told us to head downstairs. the poor guy distributing keys had a line out the door and was clearly overwhelmed. Now I have double the bill charged to my card because I kept the vehicle too long. My flight left early but I kept the vehicle too long. I won't rent from budget again
Apr 4 2017
Pros: Drop off easy...