Reviews for Budget in Santa Ana
- All reviews 100%
Aug 24 2016
Pros: Quick return.
Cons: Attendant asked me if I was old enough to drive (at least 25) after already asking me for my ID and was unprofessional. Attendant tried to include upsell without my consent and I had to back track and decline. Car was very dirty and dusty on the outside and when I went in to exchange the car, there was no other cars available - only an "upgrade" was available.
Aug 9 2016
Good but poor dropoff
Pros: Good car; clean.
Cons: Could not drop off the car after hours since the Budget parking lot was full. Had to come back in the morning and this cost me $10 for overnight parking at my hotel in Anaheim.
Jul 24 2016
Only Kia Souls?
Pros: Drop off was quick and easy.
Cons: Reserved a compact, at arrival told the only compacts they keep are Kia Souls--agent offered that these weren't very good cars and I should upgrade to midsize for $5/day. If Kia Souls aren't very good cars, why keep them?
Jul 5 2016
Pros: Staff very polite & professional