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Enterprise
7.3
Good
14 reviewsCleanliness
7.3
Comfort
7.3
Pick-up/Drop-off
7.3
Value for money
7.3
7 locations in Alvin
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Reviews
2.0 Mediocre
Mar 2021
Cons:
I will never use enterprise again. They have closed many of their locations, so the one I rented from was closed. I then had to drive thirty minutes to a new location. And then pay a fee to pick up from the city I initially rented from. Terrible customer service. Plus they are only open 7-7 so if you need help after that, you are out of luck. Will never use again.2.0 Mediocre
Jun 2020
Pros:
Horrible experience.Cons:
I had a car booked for a time that they were closed. I arrived to pick up and the office was closed. I called enterprise for help and was told there was nothing they could do. I’m never booking a car here again and told several people about this experience.10.0 Excellent
Apr 2019
Pros:
Picked up on time...very easy rental as far as paperwork ..and drop off was fastCons:
I had to call them night before to schedule pick up time...before someone called me...2.0 Mediocre
Nov 2018
Pros:
Not a thingCons:
My car was not ready they had no cars. I had to make other arrangements.9.6 Excellent
Sep 2018
Pros:
Driver assist technology10.0 Excellent
Dec 2016
Pros:
The value was the best in town. I was offered a bottle of water as I waited to pick up my car. Service was fast, fun and friendly to a T. No malfunctions on car. Perfect trip! Will definitely visit again!Cons:
The one thing that would make this a 100% as opposed to a 99% would be if bluetooth in the car would be able to sync with my phone. But not a huge deal, I would think about adding that if possible, however. Other than that, perfecto!!!Hertz
5.5
Okay
17 reviewsCleanliness
5.5
Comfort
5.5
Pick-up/Drop-off
5.0
Value for money
5.5
One location in Alvin
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8.0 Excellent
Nov 2021
10.0 Excellent
Apr 2021
Pros:
Staff was great and everything was super easy2.0 Mediocre
Jul 2019
Pros:
Drop off was the only successful part of this rental.Cons:
Quality of vehicle, cleanliness of vehicle, shorter wait time, have vehicle ready at appointment pick up time.5.6 Okay
Aug 2018
Pros:
Donna Baker was wonderful in correcting an error made by an employee “Jay.” Am hoping all will go smoothly with final billing; therefore cannot give star rating for value.Cons:
It took an hour to make correction and the car I rented had a scratched front bumper, which I was informed would not be a problem for me when I returned car to a different location. It was.5.2 Okay
Sep 2017
Pros:
Ease of drop offCons:
Disheveled office. Tons of people standing around with no clue where to go or what to do. Didn't have a car ready at my pick up time. Had to take one that hadn't been cleaned in order to make my deadline.6.0 Good
Sep 2017
Pros:
The fact that they had a car!!Cons:
People were late in opening officeAvis
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Alvin
Budget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Alvin