Pick-up location | Blythewood |
---|---|
Car types | |
Rental locations | 0 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger van |
SUV |
Commercial |
Pickup truck |
4 locations in Blythewood
Filters
Show reviews that mention
Reviews
4.0 Mediocre
May 2021
Pros:
it was a fast check in and check outCons:
the car was dirty and it looked like they did not put any effort to clean the outside we were additional charges I had to pay for my husband to drive the car even though we are married and on the same policy2.0 Poor
May 2021
Pros:
I didn’t like anything. They cancelled on me 4 hours before pick up saying they didn’t have the car available.Cons:
Actual service from Hertz. Didn’t get the car rental because they cancelled4.0 Mediocre
Apr 2021
Pros:
The staff in Columbia were friendly at purchase. However, the car I rented began to have issues about an hour into the drive. I called the initial rental office and they basically said "find another Hertz and exchange it". That is quite difficult today while driving down the interstate in a place you do not know. I had to call back and ask them to please at least look up a place for me to go. They told me the airport. This added an hour to my drive in a car that was having trouble speeding up when I pushed the gas. The airport people were very unfriendly and I was not at all happy with the entire experience. THEN they charged me an "exchange fee and gas cost!!!!"Cons:
Employees were only doing the minimum for their jobs. There is no extra help if you have an issue with the car.2.0 Poor
Nov 2020
Cons:
They could have had the car or any car that I rented.2.0 Poor
Jul 2020
Cons:
I reserved an SUV with a third row, but when I went to the Hertz dealership they didn’t have a vehicle for me. They didn’t have one anywhere in the region. We needed the SUV for my family vacation and this issue caused a major problem for us.6.0 Okay
Jun 2019
Pros:
It got us to point A to point BCons:
The maintenance and cleaning of the vehicle. Also do was we didn’t have to pay anything for pick up and had to drop a 200 dollar deposit fee at arrive. The vehicle wasn’t even ready for us to pick up. Overall the staff were still nice.One location in Blythewood
Filters
Show reviews that mention
Reviews
2.0 Poor
Apr 2021
Pros:
nothingCons:
don’t wait till the day of and say you doesn’t have any cars available so unprofessional3.6 Poor
Oct 2020
Cons:
The car had to be jumped twice, the tow truck Worker Todd me that I had a bad battery. When I called the company back to let them know about the jump And that I would be late, the customer service received WAS HORRIBLE. The car smelled like smoke and when I was given another option, it had a huge crack in the windshield and low tire pressure.2.4 Poor
Jan 2020
Pros:
The manager, Ty, was extremely friendly and accomodating. He is the only positive part of our experience. Ty refunded us all but $50 of our rental.Cons:
The lady at the desk was rude and terrible to us, especially to my wife. She also charged us for 12 Vehicle License fees instead of what should have been 2. I challenged her on it when I picked it up and she said its normal. Kayak Quoted us $85 and we ended up paying $125 NOT including the deposit. I expected a few dollars more, but not $40 more in hidden fees. When we complained that we were overcharged and that the car was unsafe and smelled of smoke, the lady got belligerent and defensive. We had to cancel our trip and return the car just a few hours after we got it. There was a noise coming from the back end and it felt very unsafe. There was also major damage on the side of the vehicle and it smelled of smoke. When I brought this up to the front desk, the lady said its not their fault because they are also Cash Car? Whatever that is. We felt it should have been an entire refund since we didn't even keep the car for half a day, as I was halfway to my destination and i turned around because of safety. The address on Google Maps also leads you to an Enterprise location. ACE/BEST/Cash Car (whatever they are called) is not located at the address that comes up on google.2.0 Poor
Apr 2022
10.0 Wonderful
Mar 2022
2.0 Poor
Mar 2022
4 locations in Blythewood
Filters
Reviews
10.0 Wonderful
Jan 2017
Pros:
This particular site was outstanding in providing great and courteous service. They were prompt in delivering the car and were able to satisfy all my needs very well.One location in Blythewood
Most popular car type | Compact |
---|