Cons: Can't use debit card and i still haven't got my refund. Refund was supposed to be processed and done on the first day. It's been 5 days and still nothing. I prepaid insurance as well for a car I was not allowed to use. No refund from the insurance of 36 dollars. Why was the payment from my reservation processed without asking for deposit from a credit card? I can't receive a refund in the store? Why not? Now I have to wait for a refund and travel with someone else because I have no vehicle. Customer service was horrible. I was put on hold for ten minutes.