Cons: I don't like the re fueling policy. That's if a customer returns a rented car with a half full gas, he should not be charged for the price of a full gas tank.
May 13 2016
Pros: same as above
Aug 18 2016
Cons: Picking up and dropping off, the staff weren't very friendly or helpful.
Sep 26 2016
Hertz was fine - car rentals.com stunk!
Cons: On car rentals.com I chose the option to pick up the car at the airport. They then showed me an address in Revere MA without telling me that was not the airport. Since I don't know Boston I assumed the address they gave me was the airport address - but of course it was not. Then it was IMPOSSIBLE to get a hold of Car Rentals.com to try to straighten the situation out.
Pros: More car than I expected, reasonable price, friendly service, in and out quickly. Enterprise.
Sep 26 2016
Pros: Good quality car and good customer service
Cons: I really didn't like that Kayak sent me to a location outside of the airport and did not give me any warning. The location was in the confirmation e-mail, but I never received a warning or notice that I would be sent outside of the airport. I stood in a huge line at the airport Enterprise only to be told to go to another place. I had to spend an extra $40 to get to that location, which I hadn't contemplated either and I was late for an appointment because of this.