Marco Island car rentals
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Marco Island, FL
Aug 11 — Aug 18
Same drop-off
Marco Island, FL
Thu 8/11
Noon
Thu 8/18
Noon
Marco Island car rental information
| Pick-up location | Marco Island |
|---|---|
| Car types | Intermediate SUV, Pickup truck, Premium, Standard SUV |
| Rental locations | 2 |
| Popular agencies | Hertz |
Cheap car rentals in Marco Island
| Premium | $77/day |
| Pickup truck | $79/day |
| Intermediate SUV | $59/day |
| Standard SUV | $72/day |
Marco Island car rental reviews and directory
Budget
7.8
Good
53 reviewsBest rated
Cleanliness
9.3
Comfort
9.3
Pick-up/Drop-off
6.6
Value for money
7.0
One location in Marco Island
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Reviews
10.0 Excellent
Mar 2021
Cons:
The pickup was confusing. Budget didn't have their own booth in the pickup lot. It tooks some time to find out it was at another companies booth. Other than that everything was great.2.0 Mediocre
Feb 2021
Pros:
The vehicle was niceCons:
Budget Car Rental in Naples, FL took advantage and ripped me off. I booked a reservation at a cost of $85.05. When I picked the car up, I asked if it would be possible to change the drop off location since it was an hour and a half from where I live. I said I didn’t mind paying a little more to get a closer drop-off. He said he could change the location but the reservation was locked in and he would have to cancel and redo the reservation. I said (exact wording) “that would be fine if he could change the drop-off location”. Normally I would have caught what he did right away, but I was there in a panic because my father was in Hospice dying and I just wanted to get there to be with him. I was visibly upset and crying. He re-did the reservation, he charged me $100 more but at that point, I thought the drop-off location had been changed, (Again I should have noticed this before I left the office or car lot but I was just too upset). He apparently traded my unlimited mileage vehicle for one that charges mileage (I was traveling from Naples, FL to Crystal River, FL (260 miles). He deleted my additional collision coverage as well as put me in an entirely different vehicle which I took as a free upgrade as they do when there is no car available on the lot. The agent did not do the one thing I requested - change the drop off location. He should have known there was no other drop-off location in our area before he canceled the 1st reservation – after all that is his job, isn't it? I realized what happened when I got to Hospice, I called customer service they said we can't help you, you signed the paperwork agreeing. I explained the entire situation, that I was extremely distraught; they basically said too bad. When I got to the other end I asked the agent where I dropped the car off if there was anything he could do, he said NO. I travel a lot; I have rented cars from Hertz, Enterprise, Alamo, and National where every kind of problem has arisen over the years, domestically and internationally and they have always worked hard to accommodate me in whatever way they can. It wasn’t that Budget wasn’t able to change the drop-off location, I booked it that way by mistake, that part was 100% my fault - but it's what they did when I asked “if” they could get me a closer drop-off location. I WILL NEVER USE BUDGET AGAIN! THE AGENT DID WRONG AND IT WAS OBVIOUS - BUDGET’S CUSTOMER SERVICE JUST DIDN'T CARE, I paid $100 more and the agent did not give me the one thing I asked for. Lesson learned.4.8 Okay
Aug 2020
Pros:
Staff was not friendly. Pick up was a horrible experience, drop off was too easyCons:
If they didn’t make me cry10.0 Excellent
Jun 2020
Pros:
drop off was fast and easy. No problems.Cons:
I did have a low tire pressure light when we started to leave Naples FL. I pumped it up and had no further problem.3.2 Mediocre
Dec 2019
Pros:
NothingCons:
Do not lie to customer because when I call them told me I have a shuttler for take me to airport but is not like that I have to pay $25 dollars for take me to the airport so I am very disappointed5.6 Okay
Oct 2019
Cons:
I reserved Fort Lauderdale to Naples. They claimed I reserved Naples to Naples. My cost went from $38.00 to $119.00. Could not find my reservation on my phone to correct them.Avis
7.2
Good
56 reviewsCheapest deal
Most popular
Cleanliness
8.4
Comfort
8.4
Pick-up/Drop-off
6.8
Value for money
7.4
One location in Marco Island
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Reviews
2.0 Mediocre
May 2021
Cons:
Place was closed when wanted to pick up. Should have been told when booking8.0 Excellent
Mar 2021
Pros:
Everything was good except price.Cons:
Costs are way too high.10.0 Excellent
Nov 2020
Pros:
The staff member who was able to get me my in short timeCons:
Have more vehicles available5.2 Okay
Sep 2020
Pros:
No record of reservtaion upon arrival. Clerk stated no cars available, then ameneded it to only minivans available. I insisted on being given a minivan. Was told it would take 45 minutes for it to be prepared. Fuel tank half full. Nothing in paperwork to reflect this. I took photo of mileage and fuel tank.Cons:
Renting from a rental firm that really does try harder.4.8 Okay
Sep 2020
Pros:
No record of reservation for rental when I arrived. Clerk said no cars available. After I wouldn't leave without a car, clerk told me minivans were available, but it would take 45 minutes to prepare it for rental. Gas tank was half full. More complicated than that. Eventually got things straightened out , but took way too much of my time-and money-I returned it with more gas than was in the tank when I picked it up.Cons:
Using a company that tries harder.9.6 Excellent
Jun 2020
Pros:
I picked my car up at Naples airport on Saturday near closing time. The attendant, wish I got her name was the most helful person I have ever dealt with.Dollar
6.0
Good
66 reviewsCleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
6.0
One location in Marco Island
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Reviews
4.0 Okay
Jan 2021
Cons:
Incorrectly charged a late return fee and then was ghosted by customer service on twitter when I tried to raise the issue.10.0 Excellent
Apr 2020
Pros:
No problems from beginning of rental till I turned the car back in.Cons:
A little discount for turning the car in several days early.10.0 Excellent
Feb 2020
Pros:
Service & manager2.0 Mediocre
Feb 2020
Pros:
The staff was incredibly rude and degrading. Even though the rental car was reserved and pre-paid, not only was the car not available, but the manager began asking me very nasty questions about my name, and implied that my driver license was not mine, and made other rude and offensive remarks. The manager wasted my time for 30 minutes, and then did not provide a vehicle. I was very shocked and disturbed by the rude and offensive attitude at HERTZ / DOLLAR. I went to ENTERPRICE RENTAL-CAR and got a car in five minutes there, and I was treated nicely at ENTERPRISE.Cons:
They need to hire a new staff and train them on customer service. The manager at this location was the crudest person working there, so I think they need a complete overhaul.10.0 Excellent
Dec 2019
Pros:
the guys who treated us super friendly and helped us in everything, super fast pick up, the best company and the best service THANK YOUCons:
I have rented with dollar for a long time and in this Naples branch there is nothing to improve, all the service is 5 stars, perfect congratulations good work8.8 Excellent
Dec 2019
Pros:
Very easy drop off.Cons:
Billing was a bit confusing, I should have asked questions at pick up. Everything worked out fine in the end.Hertz
6.8
Good
23 reviewsCleanliness
7.0
Comfort
6.0
Pick-up/Drop-off
7.0
Value for money
7.0
3 locations in Marco Island
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Reviews
10.0 Excellent
Nov 2020
Pros:
It was a 1 man staff and he was busy but he was fine. We changed the return date and that was handled very easily.Cons:
He was all by himself so we had to wait a little while but he did all he could to get it done .3.6 Mediocre
Nov 2020
Pros:
The staff was confusing, rude, added extra charges to rental, had to drive back to naples to figure out why because the local office wouldn't answer the phone and the national office has no customer service on weekends. Chevy spark was not a great car, but was economy priced. Beyond that, the brakes were a little weirdCons:
Better communication about add-ons. Hertz offering weekend customer service. Getting my permission to add charges on.8.0 Excellent
Aug 2019
Pros:
Drop-off super easy at RSW airportCons:
Pick-up at Naples Airport was a bit slow10.0 Excellent
Apr 2017
Pros:
They stayed. Overtime for me and saved the day, Stuart Florida office. The best they got me home I think the little girl in there with Tina. And the driver thanks again10.0 Excellent
Apr 2017
Pros:
Rav 4 worked out very well for the trip back to Massachusetts, nice driving car and super gas mileage6.4 Good
Mar 2017
Pros:
Price and availability on Sunday. Car was clean.Cons:
If I have a flat tire it's all on me. Really? The all inclusive insurance would have cost me almost as much as the 2 day economy rental car. How about a separate, "reasonable" policy for tires? I might consider that. What will Hertz roadside assistance cover with a breakdown? It kind of sounded like it had to be a major catastrophe but didn't go into details. Had to hunt for the car in a big lot. No assigned numbers to help locate.Alamo
4.0
Okay
10 reviewsCleanliness
5.3
Comfort
5.3
Pick-up/Drop-off
2.0
Value for money
4.0
One location in Marco Island
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Reviews
2.0 Mediocre
Apr 2021
Cons:
Local guys never picked up the phone10.0 Excellent
Jul 2019
Pros:
i liked the friendly staff helped me get the rental car right awayCons:
it would have been better if they gave me a car with good gas mileage. a V6 chevy impala is not good on gas mileage when traveling 4-5hours back and forth in a weekend10.0 Excellent
Jan 2019
Pros:
Drop off was great> The agent was very helpful he corrected a mistake the agent made when I picked the car up. I will use Alamo in the future because of how help David was in Chattanooga.4.0 Okay
Jul 2022
6.0 Good
Jan 2022
2.0 Mediocre
Apr 2021
Cons:
Local guys never picked up the phone10.0 Excellent
Jul 2019
Pros:
i liked the friendly staff helped me get the rental car right awayCons:
it would have been better if they gave me a car with good gas mileage. a V6 chevy impala is not good on gas mileage when traveling 4-5hours back and forth in a weekend10.0 Excellent
Jan 2019
Pros:
Drop off was great> The agent was very helpful he corrected a mistake the agent made when I picked the car up. I will use Alamo in the future because of how help David was in Chattanooga.Enterprise
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Marco Island
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Reviews
10.0 Excellent
Feb 2020
Pros:
Staff friendly. Quickly provided higher class car because others were not available.10.0 Excellent
Mar 2017
Pros:
The facility was easy to locate and the service was efficient and very friendly. Thanks to "Erika" for her kind professional service. Drop off was very helpful too!10.0 Excellent
Feb 2020
Pros:
Staff friendly. Quickly provided higher class car because others were not available.10.0 Excellent
Mar 2017
Pros:
The facility was easy to locate and the service was efficient and very friendly. Thanks to "Erika" for her kind professional service. Drop off was very helpful too!National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Marco Island
Thrifty
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Marco Island
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Reviews
5.2 Okay
Apr 2016
Cons:
When we arrived at the Thrifty counter to pick up the car we were told that they didn't have our reservation in their system and that they were sold out for the day. We need to wait over an hour for another car to arrive that we could rent on a day when time was of the essence.5.2 Okay
Jan 2016
Pros:
The car was ready on time. Check in was quick.Cons:
It was pouring with rain. The clerk was ok but didn't do anything extra. I circled back to double check where the car was parked and was given the same vague instructions. Not once did she mention that Thrifty has no signs in the lot. I was soaked by the time I hit the panic button and found my vehicle. Returning the car, I didn't refill it. I was charged $10/gallon! That was not mentioned at check in. It doubled the price of my rental. Really unacceptable.10.0 Excellent
Jan 2016
Pros:
It was raining outside so I wanted to get in and out of the Thrifty office and get in my car. The person working was great and very quick processing my upgrade when we needed a larger vehicle.10.0 Excellent
Jan 2016
Pros:
Very friendly staff and amazingly speedy drop off with no hassles.8.4 Excellent
Nov 2015
Pros:
Rapid turn-in5.2 Okay
Apr 2016
Cons:
When we arrived at the Thrifty counter to pick up the car we were told that they didn't have our reservation in their system and that they were sold out for the day. We need to wait over an hour for another car to arrive that we could rent on a day when time was of the essence.5.2 Okay
Jan 2016
Pros:
The car was ready on time. Check in was quick.Cons:
It was pouring with rain. The clerk was ok but didn't do anything extra. I circled back to double check where the car was parked and was given the same vague instructions. Not once did she mention that Thrifty has no signs in the lot. I was soaked by the time I hit the panic button and found my vehicle. Returning the car, I didn't refill it. I was charged $10/gallon! That was not mentioned at check in. It doubled the price of my rental. Really unacceptable.10.0 Excellent
Jan 2016
Pros:
It was raining outside so I wanted to get in and out of the Thrifty office and get in my car. The person working was great and very quick processing my upgrade when we needed a larger vehicle.10.0 Excellent
Jan 2016
Pros:
Very friendly staff and amazingly speedy drop off with no hassles.8.4 Excellent
Nov 2015
Pros:
Rapid turn-in231 travelers who rented a car in Marco Island gave the car agency they used an average rating of 6.8
Car rental locations in or near Marco Island
When to book a rental car in Marco Island
Average daily price per month
Rental car prices as pick-up date approaches
Top tips for renting a car in Marco Island
- 25% of our users found rental cars in Marco Island for $52 or less
- Book your rental car in Marco Island at least 1 day before your trip in order to get a below-average price
- Compact rental cars in Marco Island are around -16% cheaper than other car types, on average