10.0 ExcellentJul 20 2020
Staff made the process easy and quick
10.0 ExcellentSep 3 2019
Staff was friendly and very helpful
8.8 ExcellentJul 29 2019
The toyota carolla was hard riding due to low profile tires . Not comfotable at all.
2.0 MediocreOct 23 2018
The rental didn’t have the car available. I was left scrambling last minute to find another car. Very disappointed...
9.2 ExcellentJun 13 2018
3.2 MediocreJun 26 2017
Read the fine printthe ease of use on the app.The New York Tri state ban on debit card use for rental is a joke. I completely understand as a company Hertz is well within their rights to have such a policy but the very least they could do is put the policy in writing on the website. I arrived for my scheduled pick up time at 5:30 pm only to be told that even though it was good enough to hold the car I cannot use my debit card for the actual rental. Fortunately Enterprise in Westwood had no problem taking my business and any future rentals.
10.0 ExcellentJun 20 2017
Great rental experienceEasy pick up and drop off. Car was spotless and comfortable.Nothing.