Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
-
2.4
They did their job!
Pros: Drop off was easy!
Cons: They did not communicate clearly with me! I left feeling less than confident that I would be getting refunded for days not used!
review from
-
9.6
One way rental
Pros: Easy pickup and dropoff.
Cons: High fee for 1 way trip. Bathroom at to me location was stinky.
review from
-
8.4
Overall a good experience but a nasty surprise if
Pros: The car was clean, comfortable and a joy to drive. The price was a little higher than I wanted to pay but I don't feel cheated at all. Drop off was incredibly easy. Since everything was arranged for after hours drop-off all I had to do was drive up, park the car, lock it and put the keys in the Dropbox.
Cons: The one thing that I didn't like was a bit of a nasty surprise. If you use a debit card to pay, Enterprise requires two bills showing proof of residence. There was no mention of this when I arranged everything through Kayak. Luckily they were able to accept screenshots of my bill payments screens. I would have been massively delayed had they not. Kayak should really put a notification about this on their service.
review from
