2.0 MediocreAug 5 2020
Give me back my money I cancelled the rental and was not refunded because enterprise did not have any of the money I deposited.
10.0 ExcellentJul 6 2020
Very friendly and helpful the car was clean and comfortable to drive It was very fast picking up the rental car
10.0 ExcellentJun 30 2020
Pickup location was closed by Enterprise due to COVID and kayak did not tell me that the car was at a different location.
2.0 MediocreNov 17 2019
Customer service was very rude
10.0 ExcellentAug 20 2019
YesResponse on phone to 800 number regarding my question on ezpass.
2.0 MediocreJul 17 2019
Never recived my vehicle
8.0 ExcellentNov 27 2018
The truck was nice and comfy. They were able to accommodate me with allowing me to drop off at a different location than where I picked it up from. Manger was very helpful.The tire pressure light came on as well as the oil and filter needs to be changed. If the filters had been changed it would have not cost me to fill up the truck so many times during my trip.
8.4 ExcellentApr 5 2017
Everything.. everyone was greatN/A
6.8 GoodJan 3 2017
The pricing was acceptable considering it was holiday season. The staff was efficient and eager to meet my vehicle needs.Confirmed with the location a week ahead of pickup to discuss vehicle needs and when I arrived for pickup vehicle was not present at the location. I had to be transported to another location for vehicle pickup and mileage was not adjusted to accommodate for being take to a location further away.
9.2 ExcellentDec 5 2016
Fast and AffordableI rented an economy car for three days. It was a Hyundai Accent. The interior/exterior of the car was clean when I received it, even if not highly detailed. It's an economy car so it's utility over comfort but that's what I expected. Service was quick, friendly and without any hi pressure up- sell. The whole process was less than 15 minutes since I had a reservation. They had the car they promised. It was a positive experience. They offer after- hours drop- off.