Pros: Did receive a discount and they did try to find a comparable vehicle.
Cons: Minivan booked was not available had to change plans to get into full size vehicle as it was the only option.
Mar 24 2017
no pickup truck
Cons: We made a reservation Hartz, because Pick up truck (Silverade) was available. Our familiy was in the week of moving, so that we needed pick up truck. However, the guy in the shop told me that we could rent a Explore instead of truck. It was a good car indeed, but did not our purpose completely. The guy told me if he found a truck available, then he would make a phone call, but we did not have any call during that rental period of 1 week.
Apr 12 2017
Michigan to Maryland
Pros: Good car, all worked well. Easy checkout and checkin.
Cons: Car did not have CD player. Hertz & GM are both too cheap.
May 23 2017
Great customer service
Pros: Smiling and knowledgeable attendant
Clean, beautiful car