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2.0
Don't do business with priceline and dollar in honolulu ever again. They didn't have my reservation and it was a 2 hour wait to get to the line and then it would have been another 4 hour wait for a car. I went over to the next car rental place and got one instantly. Terrible terrible terrible.Reviewed May 31 2023
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6.0
Nothing everything was goodReviewed May 26 2023
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2.0
Had to wait over 2 hours for the lineReviewed May 22 2023
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8.0
Even with a reservation, i still had to go through a 1h line at the airport to get my car. It is not efficient at all.Reviewed Apr 13 2023
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4.0
Pick up process is painful. Long lines at the counter and then long waits just to pick up the car. Will not use Dollar again in Honolulu.Reviewed Mar 18 2023
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10.0
Very helpful agent worked through an issue with our 3rd party agency. She was very friendly, fast, and professional. Car was nice and clean.Reviewed Mar 4 2023
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2.0
Wrong car. Big time wait. Charges that were not revealed aheadReviewed Mar 3 2023
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2.0
The main problem was there were no cars available for 2 or more hours!!!Reviewed Jan 29 2023
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2.0
45 minute wait at the counter and 75 minutes wait for a call. I understand short staffing, but you need to be informing people before the end of the payment process. I would have canceled and gone elsewhere as every other counter in the area was open and had cars. We also didn’t get the vehicle we paid for—we rented an SUV and got an old, rattly, not particularly clean minivan. By the time we finally got the car, we had it for less than 48 hours despite paying for 3 days. It’s enough for me to swear off dollar/Thrifty in the future. No, thanks!Reviewed Jan 25 2023
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4.0
The vehicle we received was filthy on the inside. There were four minivans available for us, and all four were dinged up pretty badly and quite dirty on the inside. The one we chose was the cleanest of them all, but it was dirty on the inside. We actually had to clean the inside of the windshield in order to see out of it. The vehicle made a lot of funny sounds, as though it was breaking down. It also had no power to speak of. The office part was okay, although there was only one person working the counter and it took him a while to get to us. Turning it back in was easy.Reviewed Jan 18 2023
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2.0
They offer you a low rate but don't have enough cars to support. Waited THREE HOURS for my car, gave up, rented from Avis. Hertz is parent company who did same to me elsewhere. Will never rent from Hertz/Dollar/Thrifty again.Reviewed Jan 12 2023
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6.0
Hidden fees and taxes. Wait for vehicle.Reviewed Jan 10 2023
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