Reviews for Dollar in Honolulu
- All reviews 100%
Nov 30 2016
Given an expired car & charged double than was boo
Pros: Customer Service was very friendly (in person at the location)
Cons: I came to visit a family member in the military. The car rented to me had expired tags and registration, so I was unable to get onto the base. I called the rental company and told them about the situation. They suggested I drive back to Honolulu, which was over an hour from where I was, to get a new registration or new vehicle. I refused to waste any more time driving back. I had to park the car a few miles away at a location that would allow it, and pay for a ride back, so I was unable to use the vehicle. I ended up returning the car early and still had to pay for a day's worth of keeping it. I was also charged over double the price of the booking price I made online.
Nov 30 2016
Pros: The representative was very courteous and made check-in simple and efficient.
Nov 18 2016
Pros: The car was a bit cheaper than the other places. Car was clean enough.
Cons: I should have gone to pick up the car earlier in the day. The line was long and not moving very fast. Looks like it was catering to the Asian tourists so each transaction took a little longer than otherwise.
Oct 17 2016
Cars in bad condition
Pros: Drop off was easy
Cons: Shuttle took 30 min for pickup from airport, cars were in bad condition (damaged) and we kept having to insist on another car before they'd switch us out.