Reviews for Dollar in Honolulu
- All reviews 100%
Sep 21 2016
Total bait and switch!
Cons: I chose this rental because it was a convertible... Then I received the confirmation email, and it had a picture of a totally different car. I tried to explain this to the associate at Dollar, but he wasn't even willing to listen. I even have a screenshot of the car shown on Kayak, but he didn't even seem to care. I feel totally cheated, and this was a total downer during my Hawaii trip. I likely will never use Kayak or Dollar again. Simply not to be trusted.
Aug 21 2016
Drop off from Hell
Pros: Car was fine. Pickup was easy.
Cons: They moved out of main car rental area. It took us a half hour to find them to return the car.
Aug 2 2016
Pros: Quick response to my report of a screw in the tire once i noticed it.
Cons: The cleanliness of the vehicle, a stronger vacuum required for all the sand.
Jul 26 2016
Customer Service Sucks, Vehicle was horrible
Pros: I liked nothing
Cons: Their customer service was not good at all, after requesting to speak to the manager the manager stated that they could do nothing at all and I would just have to deal with it. If I was not in such a rush and stuck at their location waiting for the shuttle to take me somewhere else I would have spent my money somewhere else.