Reviews for Dollar in Jacksonville
- All reviews 100%
Sep 22 2016
Cons: Jacksonville upped the rental amount by another $10 over what the rental agreement made through Kayak. In all, I ended up paying more than I had agreed to. Won't be using Dollar or Kayak, again.
Sep 20 2016
Cons: When we arrived to the counter in Jacksonville we were told the computers were down. It took a very long time to check in. I was then told that even though I was charged for insurance when I booked the rental and it was paid, that that was only for liability and I would need to get Dollar's insurance. I was quoted $89, a $250 hold was placed on my credit card, and the final charge when I returned the car was $150. Crazy
Sep 13 2016
Cons: The service! Girl rolled her eyes at me when I asked a question on AAA! Car was filthy dirty!
Sep 5 2016
Pros: We wanted a mid size suv and they gave us a Transmit/van. We told them we didn't want that and they quickly and pleasantly gave us a Jeep Compass.
Cons: The vehicle smelled like a (jock strap)! They don't tell you exactly where to park the returned vehicle so you end up walking further and parking twice. They should have signs and someone to assist before and after in the car port.