Reviews for Dollar in Nashville
- All reviews 100%
Feb 8 2017
Pros: The customer service at the Nashville Airport is excellent!!
Jan 17 2017
Pros: I liked how easy it was for pick up and drop off!
Jan 16 2017
Dollar cars fast and efficient
Pros: Got us in and out quickly. Great rates!
Jan 2 2017
PSA: BNA rentals, go to the Pick Up / Drop Off out
Pros: Everything but the pickup was excellent. Price was great, car was great, drop-off was great, etc.
Cons: Originally the flight was scheduled to land at 10:30 PM but was unfortunately delayed. We called the service line to inform them of this...thinking our flight would land before midnight (the posted closing time). We landed a couple of minutes before midnight and called the service line as soon as we landed. After sitting on hold for a few minutes, we were informed that the location was closed. Despite this, we went to the Rental Car area...the alternative was spending the night in BNA until the 6:00 am opening time. There was no one at the Dollar counter, as expected since they were closed, but we started to ask other rental agents if they had any open rentals...all were sold out. Thankfully, one of the agents was a little more inquisitive and asked if we had any rental and we told them about the Dollar rental we had. He then informed us that Dollar really wasn't closed, we just had to go out of the terminal to the pickup area. So I went to the pickup area and thankfully a man came about 10 minutes later and was able to give me the car so we could continue our journey, rather than sleep in BNA. So in conclusion...and not sure if this is common knowledge...if you have a prior rental agreement with an agency, consider going outside to the pickup area as a last resort.