Reviews for Dollar in Nashville
- All reviews 100%
Based on 72 reviews
Dec 5 2016
Pros: the car was awesome. We had no problems with it.
Cons: I didn't like the representative that took care of us. I felt that I did not trust him. I was told that I was going to be held a $350.00 deposit to my credit card until we returned the vehicle because I did not purchase the insurance through your company.
Dec 2 2016
Pros: I loved using the kiosk - quick and easy. Friendly staff Easy pick up and drop off Great price!
Nov 29 2016
Cons: Wrong car. Broken windshield. Poor and delayed service
Nov 27 2016
Great price, under categorized car
Pros: Price Ease of drop-off Choice at Pickup
Cons: Car was not a mid-size SUV, was much smaller than expected and challenging to get luggage in.
Nov 26 2016
Pros: People were friendly and respectful
Cons: The car i got was dirty and had a film on the inside of the windows that made it hard to see at night. I had to have the car professionally cleaned so i wouldn't get in an accident.
Nov 14 2016
Dollar Nashville Airport
Cons: The Dollar representative at the Nashville Airport was an absolute jerk. We did not get the car we were suppose to get and he was nasty about it.
Nov 8 2016
Pros: nice car! good on fuel!
Cons: very very long line to pick up and the same to drop off!
Nov 7 2016
Pros: The reserving process was user friendly.
Cons: The person at the pick-up desk seemed put out based on whether or not I added anything to my rental which made the experience unpleasant. However the person who r ceived the car upon drop off was fine. The car itself was a Kia Sportage which was fine except that the passenger seat is very low and can't be adjusted.
Nov 6 2016
Pros: Good mileage car. Agent was friendly and car was clean.
Cons: While I did reserve a generic vehicle a subcompact seemed a bit less than generic. Car was too small. And not much power. And when I was assigned a car it was a wild card, which means whatever is left at end of day.
Nov 5 2016
Cons: Very unorganized and overpriced in the end. $10 per gallon for gas if it wasn't filled up. I won't use them again.
Nov 3 2016
Pros: Once I got the paperwork, it went very smooth.
Cons: Wish they were open earlier, I had to wait 45 mins for them to open after landing from my red eye. Not their fault at all, I should've checked the hours more closely.
Oct 25 2016
Pros: All the customer representatives I dealt with were very nice. Car was good, and the price was terrific.
Cons: There were only 2 people working at the pickup desk in Nashville, even though there were around 10 people in line. Only after about 30 minutes did a third employee emerge to open up a third station. At the same time, the self-service kiosk was not working.
Oct 23 2016
Pros: Mostly as expected and no problems.
Oct 18 2016
Pros: Clean, new car
Cons: Everything was as excepted
Oct 17 2016
Cons: Credit check to rent a car
Oct 5 2016
Pros: Pick up at the airport was quick. I like being able to pick out the car I want. The car was in good condition and everything worked! I appreciate that so much. Returning the car was simple.
Oct 3 2016
Pricing & charge discrepancy
Pros: That the situation was resolved rather painlessly, however it did cost me additional time. Find a way to better sync up quotes and itineraries.
Cons: Upon pick-up, my rental charges did not match my booking quote. Took longer than anticipated to get my vehicle and get to where I needed to be. Upon drop-off, mt invoice did not match my booking quote, and had I been in a rush or not paying attention, I would've been charged 5x what my rate should've been.
Oct 3 2016
Cons: Car smelled of smoke, broken drivers door handle, car was dirty (Interior)
Oct 3 2016
Had to wait one hour for car. We are not express m
Pros: They gave us a van instead of a sedan for the same price. It had a GPS and was a bargain.
Cons: Long wait for the car.
Sep 19 2016
Pros: Car was nice and clean and a very nice car for the price.
Cons: Didn't like the location for pickup and the sign needs to be seeable, very small. For a first time renter, I felt like I go no assistance.
Sep 19 2016
Cons: Risky driving on the highway, so wobbly!
Sep 12 2016
Pros: It was a new car so it performed as a new car should.
Cons: It was uncomfortable and noisy and in my opinion overpriced, The process at the pickup counter took too long, over 30 minutes. Also the car was displaying a fault that prevented some of the security and safety equipment from working properly. I had to troubleshoot the fault myself from the owner's manual and make the corrections in the fuse panel to make everything operate as it should.
Sep 4 2016
Cons: Salesman tries and guilt you by telling you how bad your insurance is and that you need to get the full protection.
Aug 16 2016
Pros: I rented minivan. They didn't have minivan. And then I had to wait till weekday to call to cancel. Counter agent can't cancel right there and then. On phone, i had to spend 45 minutes to cancel. And I still don't know if this was successfully cancelled or not.
Cons: Bad inventory
Aug 8 2016
Pros: They gave me a choice, and had Toyotas available
Cons: Nothing; my experience was great!
Aug 7 2016
Cons: The reservation was for mid siize sedan. When I arrived, I was told I would pay extra for each day for the car I reserved versus a smaller car. I did not have time to push the issue. The reservation quote versus what I paid was incorrect.
Jul 16 2016
Cons: Price charged did not match the price from on-line reservation. It claimed extra $15 more tax, though the reservation confirmation said that the price includes tax.
Jul 15 2016
Pros: I really liked that I booked a compact car and then received a small SUV for the same price!
Cons: The distance of walking in Nashville from the desk to the car, it would be awesome if Kayak could work out a deal to use the rewards member pick up areas at airports.
Jul 4 2016
Pros: We landed at 9 pm thinking we had a rental. They were closed because they had given our car away (we found out from the next door rental service). We later had to pay $400 for what was a $30 initial rental.
Cons: We didn't get our RESERVED rental
Nov 23 2015
Cons: At first the computer was not working at the pick up center and I was faced with the prospect of walking another mile back to the terminal. Fortunately, the problem was solved.
Nov 8 2015
Cons: I was quoted 100. At the end cost me 502.
Nov 8 2015
Pros: Service was quick. The car was very clean.
Cons: All good
Oct 31 2015
Heavy tobacco smoke smell
Cons: The car was supposed to be a non-smoking car, but reeked of a heavy smoker. It was the only compact on the lot so we had no choice but to take it.
Oct 20 2015
Great Choice, Great Price
Pros: I read some reviews that made me nervous I was going to have a hard time, but it ended up being a good choice for me. I picked up my car in Memphis, and returned it after driving to Nashville. In both places, I found friendly staff, short lines, enough cars to choose from, car was in great condition and very clean, and a super easy return process. And all for a really great price.
Cons: nothing - my experience went very smoothly.