Reviews for Dollar in Syracuse
- All reviews 100%
Aug 25 2017
Pros: Quick processing, friendly staff, clean car, convenient location.
Cons: A little pushy trying upsell insurance and such when checking in. No one at the parking lot when I dropped off the car.
May 11 2017
Cons: My key broke with normal use in the ignition over 4 days and I was charged $300 for it!!! I will be disputing this.
Apr 7 2017
Pros: pick up and drop off right at the airport
Cons: waiting in line to drop off car. Car did not have a gas cap and no one told me when I picked it up so I wanted to report when I dropped it off so as not to get charged for it. I had to wait in line and when I got to the counter the girl said very matter of tact, "oh those cars don't have a gas cap".
Apr 3 2017
Watch out for unwanted "Trip saver": 4.99/day extra
Pros: Staff were polite (but lied)
Cons: When I queried the $20 increased charge over the quoted price at the counter I was told it was the "franchise fee". When I had time to look more closely I saw that "Tripsaver @$4.99" per day had been added without asking me if I wanted it (I didn't, I have AAA) I called the franchise and the lie was repeated - evectivly blaming KAYAK for not quoting the right price (in fact KAYAK's quote was accurate)