Reviews for Thrifty in Syracuse
- All reviews 100%
- 6.4
- 6.7
- 6.0
- 5.8
Recent reviews
Most recent
8.0 Good
Compact
Jun 13 2017
Weekend rental
Pros: Attentive service; offered a substitute full size car because the compact I reserved was not available. Good business hours.
Cons: The drop off-processing took a little longer than I expected. I was glad I was the only one there and didn't have to wait in line.
8.0 Good
Intermediate
Jun 12 2017
Pros: Good car at a reasonable rate.
Cons: The wait for the checkout was quite long. It seemed like the process was not nearly as automated I'm used to.
5.2 Okay
Full-size
Mar 14 2017
hidden charges
Pros: The car was new clean well equipped and very comfortable
Cons: When I returned the car they added a $4.99 per day trip saver fee. I h ad a flat tire and called Thrifty and Joe told me to call AAA. I had to find an exact match of the tire or pay for the tire and pay again to replace it on return. I finally found someone who had a match for the tire over 30 miles away while driving on a donut. I lost a day of traveling time and had an extremely hard time finding a hotel as it was Paris Island Marine Boot Camp Training Graduation weekend. I finally found a room at Country Inn and Suites in Beaufort S.C. (the management there gave us a room with little water pressure but it beat sleeping in the car because we couldn't drive on the spare Thank Goodness for them) So I ask what is the $4.99 per day Trip saver fee when I am told to call my own triple AAA.
4.0 Mediocre
Standard
Mar 8 2017
Pros: Price was okay and woman at check in desk was very nice and efficient.
Cons: Car was full of air freshener. Horrible! Had to drive with windows down in 30 degree weather. Smell got in my clothes and made me feel sick. would have returned but no time to go back out to airport.