Reviews for Thrifty in Syracuse
- All reviews 100%
Dec 3 2016
Happy with Thrifty
Pros: The car was ready on time and the staff person completed all the paperwork quickly. The car was nicer than expected. They didn't have the class of car that we reserved so they gave us a free upgrade. We thought we were going to get something like a Toyota Corolla but they gave us a Honda Accord instead.
Oct 11 2016
Cons: We reserved a Full size and it was too small so had to upgrade and it cost us more. Don't feel the Ford Full size is a true FULL size car
Nov 29 2015
Pros: Friendly staff
Cons: No manual in car, no insurance or registration paperwork, car was not clean, did not run right, evidence of smoking in car from previous renters.
Nov 19 2015
Left me stranded
Pros: After making the reservation with Kayak, Throfty car rental ended up not having any cars available once I checked in at the counter in Syracuse. It was after 11pm. Luckily I was able to get another car with another rental company but paid a lot more.
Cons: Feel like I can't trust a Kayak car rental reservation