Reviews for Hertz in Syracuse
- All reviews 100%
Nov 27 2016
Cons: Our flight was delayed by over an hour and by the time we landed the rental counter was closed. I was unable to contact them due to the fact that I followed the rules by turning my cell phone off once the cabin door was closed. I feel that hertz should ensure all flights are in prior to closing. I call customer service and told it was completely my fault and I was left stranded over 60 miles from final destination. I was only told to get a hotel room and wait til morning. This would all have cost me more money that I was not willing to spend. I will never rent from hertz again even as a last resort.
Nov 15 2016
Carol was awesome!
Pros: Carol, the receptionist in Syracuse at pick-up was phenomenal! Engaging, knowledgeable and helpful. Rate was incredible and size of car for the metal class was great. Maybe the best rental car experience I have had.
Nov 14 2016
Easy rental chevy sonics no Bueno
Pros: Pickup and dropoff was fast and friendly
Cons: Car was beat hard transmission slipped and screamed the entire trip driving it gently
Jun 15 2016
Nice car good price
Pros: The car was a Mazda 3 which is an excellent auto. It only had a couple thousand miles on it, comfy, great handling, great fuel mileage. The pickup and drop-off were both easy.